Configure the Discovery Console for OT

  • Release version: Australia
  • Updated March 24, 2026
  • 2 minutes to read
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    Summary of Configure the Discovery Console for OT

    This guide outlines the essential steps for installing the Discovery Console for OT on a virtual machine (VM), enabling ServiceNow customers to deploy and manage OT discovery effectively. The installation process includes setting up required third-party packages, either via internet connection during installation or through containerized packages for closed networks.

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    Installation Workflow

    • Virtual Machine Setup: Use any Type 1 or Type 2 hypervisor (e.g., VMware, Hyper-V, Azure, AWS, Google Cloud, Proxmox) and install a compatible Linux distribution such as Red Hat/Rocky 8.x or 9.x, Debian 12, or Ubuntu 22.04/24.04.
    • Hardware Requirements: Minimum 16 GB RAM, 100 GB hard disk, and 2 CPUs are recommended to support the Console.
    • Connectivity: Confirm access to your ServiceNow instance and an internet connection is required during non-containerized package installation to download dependencies like MongoDB and RabbitMQ.
    • Download Packages: Obtain Discovery Console for OT, Discovery Sensor for OT, and OT Discovery Collector packages from the Downloads page.
    • Containerized Option: For environments without internet access, containerized packages are available for Console and Collector installation.

    Installation Process

    • Transfer the Console installer package to the VM and extract the ConsoleInstaller zip file.
    • Run the installation script (./console-init.sh) to install required components and dependencies automatically.
    • Access the web console UI at https://<Console VM IP>:8443 to manage the Discovery Console.
    • Register the initial user by providing username, email, and creating or generating a password. Save the password securely to avoid lockout.
    • Accept the End User License Agreement (EULA) to proceed with Console access.

    Post-Installation Guidance

    After installation, you can use the interactive configuration wizard within the Console to upload the Console license and complete further setup steps. Additional recommended actions include generating a certificate and reviewing license requirements.

    This section is an overview of the steps for installing the Discovery Console for OT.

    Note:
    During the installation of the non-containerized version of Discovery Console for OT, you must have access the internet to download and install dependent third-party packages such as MongoDB and RabbitMQ. The Console installation automatically installs these packages as long as there's an internet connection. After installation of the third-party packages, the internet connection is unnecessary.

    Workflow

    In your instance, navigate to the Service Graph Connector for ServiceNow OT Discovery Guided Setup page and select Get Started. In the top section, select the Download & Deploy OT Discovery link. The Download & Deploy OT Discovery page opens. Select Configure and the Downloads page opens. Download the OT component packages.

    Review the steps in the installation process listed in the Installation Workflow table.

    Table 1. Discovery Console for OT Installation Workflow
    Task Description
    Install virtual machine You can use any type 1 or type 2 hypervisor. For example:
    • VMware
    • Hyper-V
    • Azure
    • AWS
    • Google Cloud
    • Proxmox
    Install Linux distribution on the VM. Install Linux or install a compatible Linux distribution such as:
    • Red Hat/Rocky 8.x and 9.x
    • Debian 12
    • Ubuntu 22.04 and 24.04
    Hardware requirements
    • RAM: 16 GB (Recommended)
    • Hard Disk drive: 100 GB
    • CPUs: 2
    Connection Confirm that you have access to the ServiceNow instance.
    Installation packages As previously stated, from the Downloads page, download the Discovery Console for OT, Discovery Sensor for OT, and the OT Discovery Collector packages.
    Containerized packages For closed network systems, you can download and install containerized packages for the Console and the Collector.
    Install the Discovery Console for OT Install the Discovery Console for OT before you install the Discovery Sensor for OT.
    Move the package into the VM Move the Console installer package into the VM.
    Extract the installer From the Console package, extract the ConsoleInstaller zip file.
    Run the installation script Execute ./console-init.sh. This script confirms all the required components are installed.
    Note:
    If you're using the traditional console package (that is, non-containerized package) you need access to internet to download dependent third-party packages such as MongoDB and RabbitMQ.
    Accessing the web console

    To access the web console UI, open the browser and navigate to https://<IP address of the console VM>:8443.
    Register initial user Before you can log in to the Console for the first time, you must register as a user. In the log in window:
    1. Enter your username and an email.
    2. Create your own password or generate a random password.
    3. Copy and save this password.
    4. Enter the password.
    5. Select the check box, I acknowledge I saved my password.
    6. Select Enter.
    Note:
    Make sure to save the password, to avoid getting locked out of the system. See for more instruction.
    EULA Agreement Next, the EULA appears on the screen. Accept the EULA by checking the box next to Agree.
    Note:
    Once installation is complete, and you log onto the Console, you may choose to use the interactive configuration wizard. Included with many beginning steps, the wizard guides you to upload your Console license. For more on the wizard, see Use the Discovery Console for OT interactive configuration wizard.

    What to do next

    To complete installation and configuration of the Discovery Console for OT, continue with the following steps.

    1. See for initially logging onto the Console.
    2. Review the sections. The requirement section includes information about the Console license.
    3. Install a Linux operating system.
    4. .
    5. Generate a certificate.