View the dependency map for an Operational Technology system service

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • View the dependency map for an Operational Technology (OT) system service to see the graphical representation of the hierarchical structure of the selected OT system service and its relationship with other entities in the production process.

    About this task

    You can view the dependency map for an OT system service in the following locations:
    • ServiceNow AI Platform in an OT system service record
    • Industrial Workspace in an OT system service record

    Before you begin

    Role required: cmdb_ot_editor

    Procedure

    1. If you want to view the dependency map for an OT system service on the ServiceNow AI Platform, complete the following actions:
      1. Navigate to All > Operational Technology (OT) > OT Systems.
      2. Select the OT system service record you want to view the OT dependency map for.
      3. Select View OT Dependency map.
    2. If you want to view the dependency map for an OT system service in the Industrial Workspace, complete the following actions:
      1. Navigate to All > Industrial Workspace.
      2. Select the List (List icon) icon.
      3. Under the Operational Technology (OT) module, select the OT Systems list.
      4. Select the OT system service record you want to view the OT dependency map for.
      5. Select View OT Dependency map.