Default settings of the Operational Technology Unified Map experience

  • Release version: Australia
  • Updated March 12, 2026
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    Summary of Default Settings of the Operational Technology Unified Map Experience

    The Operational Technology (OT) Unified Map experience allows administrators to modify default settings that impact all users. These settings are managed through the Industrial Workspace Config Identifier, which is essential for configuring UX applications, such as workspaces.

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    Key Features

    • Configuration Identifier: A config identifier is a key element that holds settings and table-driven configurations. If a property is not set, default values from the configuration identifier are used.
    • Workspace Config Properties: Default properties include maximum nodes for map searches, filtering levels, and deduplication fields.
    • Node Map Profiles: Configure profiles to set default filters and orientations for specific classes, enhancing the display of service-mapping data.
    • Node Map References: Enable connections between configuration items (CIs) from different classes without existing relationships.
    • Node Map Related Items: Set categories for related items, such as incidents and problems, visible in the contextual side panel.
    • Operational Life Cycle Modes: Specify the operational states required for CIs to appear on the Unified Maps.
    • Table Attributes: Modify settings for extended properties of CIs displayed in the Unified Map Attributes panel.

    Key Outcomes

    By effectively configuring the default settings of the OT Unified Map experience, customers can enhance the usability of the Unified Map, ensure relevant data is presented, and improve the overall user experience for all team members accessing the system. This capability is crucial for maintaining accurate and efficient operational oversight of configuration items.

    You can modify the default settings available for the Operational Technology (OT) Unified Map experience.

    With the admin or sn_cmdb_ws.config_admin role, you can modify the default settings of the Industrial Workspace Config Identifier available with the OT Unified Map experience. A configuration identifier, or config identifier, is a configuration element within the configuration identifiers framework. A config identifier contains settings and table-driven configurations used in a UX application such as a workspace.

    If a property isn't set or if there are no entries in the table-driven configuration, look-up uses the values in the default configuration identifier instead. For more information about the configuration identifiers framework, see Configuration identifiers framework.

    To access the Industrial Workspace Config Identifier record, navigate to All, and in the filter bar, enter sn_cmdb_ws_config_identifier.list. Then select Industrial Workspace Config Identifier.

    The following sections describe the default settings available to modify in the Industrial Workspace Config Identifier.
    Note:
    The settings described affect all users. Individual users can’t configure the settings.
    Workspace Config Properties
    By default, the following configuration properties are listed in the sn_cmdb_ws_config_property.list and are assigned to the default configuration identifier.
    • unifiedmap.map_search.max_nodes
    • unifiedmap.map_search_filter.default_levels
    • unifiedmap.map_search_filter.max_levels
    • unifiedmap.map_search_filter.endpoint_deduplication_fields
    Node Map Profiles

    You can configure profiles that set default map filters and default map orientation for a class. For example, to show the service-mapping data for the Mapped Application Service class.

    These class profiles help in identifying which layers are shown on the Unified Map for a given configuration item (CI) node. Class profiles are applied when no filter preset is used with the current map. This application typically occurs when you initially load a map without a filter preset, or when you set the filter preset to the default view.

    With class profiles, you can only configure the Layer category in the filter panel.

    Node Map References

    Map references enable connections on the map between CIs from two classes that aren't connected by a relationship.

    Node Map Related Items

    You can use the Related Items module in the Unified Map to set the related items categories that appear for CIs, such as active incidents and active problems. When you select the Related Items module, related items are grouped by categories in the contextual side panel.

    Operational life cycle modes

    You can specify the operational states that CIs must have for them to be included in the Unified Maps.

    Table Attributes

    Each class has a unique set of extended properties that appear in the Unified Map Attributes panel for a CI. Many common classes are preconfigured with these properties. You can modify the default settings and globally configure extended properties for additional classes.