Install Operational Technology Vulnerability Response

Install the Operational Technology Vulnerability Response application if you have the admin role. This application includes demo data and installs the related store applications and plugins if they are not already installed.

Before you begin

• Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see Get entitlement for a ServiceNow product or application.
• If the application requires plugins or other store applications, install them first if they are not already installed.
• Operational Technology Vulnerability Response requires the following plugins. Ensure that these plugins are activated before you install Operational Technology Vulnerability Response.

  Required ServiceNow plugins

  Vulnerability Response (sn_vul)

  The ServiceNow® Vulnerability Response application imports and automatically groups vulnerable items according to group rules allowing you to remediate vulnerabilities. See Install Vulnerability Response

  Industrial Process Manager (sn_otsm)

  Creates the ISA-95 Equipment Model data foundation that is required for the ServiceNow® Industrial solution. See Install the Industrial Process Manager.

  Operational Technology Manager

  The Operational Technology Manager application creates the foundational data and relationships that enable your enterprise to use the ServiceNow® Industrial solution. Operational Technology Manager supports the use of the Configuration Management Database (CMDB), Service Graph Connectors, and Discovery applications in the ServiceNow AI Platform. See Configuring the Operational Technology Manager (OTM).

Role required: admin

About this task

The following items are installed with the installation of the Operational Technology Vulnerability Response application:

• Plugins
• Store applications
• Roles
• Business rules

For more information on viewing the components that are installed with an application, see the following:

• Components installed with Operational Technology Vulnerability Response
• Find components installed with an application.

Procedure

1. Navigate to All > System Applications > All Available Applications > All.
2. Find the Operational Technology Vulnerability Response application using the filter criteria and search bar.

   You can search for the application by its name or ID. If you cannot find an application, you may have to request it from the ServiceNow Store.

   Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

3. Select a version from the list and select Install.

   In the Review Installation Details dialog box, any dependencies installed with your application are listed.

4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
5. Optional: If demo data is available and you want to install it, select the Load demo data check box.
   Demo data are the sample records that describe application features for common use cases. Load the demo data when you first install the application on a development or test instance.
6. Select Install.