Exploring OT Manager Foundation

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The Operational Technology (OT) Manager Foundation plugin uses generative AI to help streamline processes in the Industrial Workspace related to your OT device data. You can search for OT devices with the OT Configuration Management Database (CMDB) search feature and use an agentic workflow to automate the OT device import process.

    OT Manager Foundation overview

    With generative AI skills and agentic workflows, you can use the following features of the OT Manager Foundation:
    • An OT CMDB search feature that enables you to search for OT configuration item (CI) information and OT device information.
    • An OTM agentic workflow that automates the import and validation of your OT device data into the OT CMDB.
    Note:
    Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see ServiceNow product tiers.