Assign roles to your Operational Technology Request Management users

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Assign roles to your users so that you can control their access to the features, capabilities, and data for Operational Technology Request Management.

    Before you begin

    Role required: admin

    About this task

    For more information about the Operational Technology Request Management roles you can assign to your users, see Components installed with Operational Technology Request Management.

    Procedure

    Assign roles to users and groups by using the ServiceNow AI Platform user administration feature.
    TaskUser administration feature
    Assign a role to a user See Assign a role to a user.
    Assign a role to a group See Assign a role to a group.