Script Debugger and Session Log

  • Release version: Australia
  • Updated March 12, 2026
  • 3 minutes to read
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    Summary of Script Debugger and Session Log

    The Script Debugger in ServiceNow allows users with thescriptdebuggerrole to debug server-side JavaScript interactively, while users with thelogdebuggerrole can view and download session logs. This tool is essential for troubleshooting and refining server-side scripts such as business rules, script includes, script actions, and UI actions during interactive transactions.

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    Key Features

    • Script Debugger capabilities for scriptdebugger role:
      • Create dedicated debug transactions scoped to the current session.
      • Set, remove, and conditionally configure breakpoints and logpoints to pause or log messages at specific script lines.
      • Pause execution at breakpoints, step through code line-by-line, and navigate into or out of functions and methods.
      • Evaluate expressions and define variables/functions at runtime using the Console, which requires paused execution.
      • View values of local, global, and private closure variables, inspect the call stack, and monitor the current transaction.
      • Supports multiple developers debugging independently without interference.
      • Impersonation support is available if the impersonated user has the scriptdebugger role and script access.
      • Domain separation is supported, allowing data and process segregation according to domains.
    • Session Log capabilities for logdebugger role:
      • View session logs in a dedicated tab, which can be configured to show logs under forms, lists, or only in the Session Log tab.
      • Download logs and specify debug options to filter required messages.
      • By default, the Session Log tab displays up to 100 transactions and 10,000 messages; these limits are configurable via user preferences.
      • Supports viewing logs for Agent Workspace and custom UIs with GraphQL components.
    • Additional Configuration and Behavior:
      • Console statement history is cached per browser session, configurable up to 100 statements, but cleared on browser cache reset or different device access.
      • The Script Debugger only pauses scripts running in interactive transactions where GlideSystem.isInteractive() returns true.
      • Scripts running in strict mode are incompatible with the debugger and may cause failures.
      • Scripts - Background module does not support direct breakpoints but allows debugging of called script objects.
      • The debugger session persists while the user session is active and closes on logout or timeout.
    • Access and User Interface:
      • Accessible via the application navigator, Studio, or the syntax editor.
      • The UI provides visibility into breakpoints, call stack, executing line number, variable states, transaction details, and console status.

    Practical Benefits for ServiceNow Customers

    By leveraging the Script Debugger and Session Log, ServiceNow developers can efficiently identify and fix issues in server-side scripts during interactive transactions, improving the reliability and quality of customizations. The ability to pause execution, inspect variables, and step through code enhances troubleshooting precision. Session logs provide comprehensive visibility into script execution outcomes, enabling better monitoring and audit of script activity. The support for multiple developers, impersonation, and domain separation ensures that debugging aligns with enterprise security and organizational structures.

    The Script Debugger enables users with the script_debugger role to debug server-side JavaScript. Users with the log_debugger role can use the Session Log to view and download required logs.

    Users with the script_debugger role can perform these actions using Script Debugger:
    • Have a dedicated debug transaction, which applies only to the current session.
    • Set and remove breakpoints.
    • Pause the current session at a breakpoint.
    • Evaluate expressions during runtime.
    • Step through code line-by-line.
    • Step into and out of function and method calls.
    • View the value of local and global variables.
    • View the value of private variables from function closures.
    • View the call stack.
    • View the transaction that the system is processing.
    • Turn off the script debugger to resume running paused scripts.
    Use the Session Log tab to retrieve the session log for business rules, script includes, and a custom UI such as ServiceNow® Agent Workspace that has a GraphQL component. Users with the log_debugger role can:
    • View session logs in a separate tab.
    • Download a log.
    • View logs for Agent Workspace.
    • Specify debug options to view or download only the required logs.
    By default, 100 transactions and 10,000 messages appear on the Session Log tab. If the transaction or message count exceeds the default value, the session log is cleared and the next transactions or messages appear. You can configure this transaction and message count using the glide.debugger.log.transaction.count and glide.debugger.log_messages_limit user preferences respectively. For more information about the glide.debugger.log.transaction.count and glide.debugger.log_messages_limit user preferences, see User preference settings.
    Note:
    Enable Session Log as a separate tab with Script Debugger using the glide.debugger.log.ui system property.
    • The Page option displays logs under forms and lists and on the Session Log tab.
    • The Session option displays logs only on the Session Log tab.

    For more information about the glide.debugger.log.ui system property, see Available system properties.

    When you execute a statement in the Console, the executed statement is stored in the browser cache. You can use the up arrow key to get the previous statement and down arrow key to get the next statement from the browser cache. The user preference setting, glide.debugger.console.cached_stmt_limit, defines the number of statements cached in a browser session. The default statement cache value is 20 and the maximum value is 100. You can configure the statement cache value from user preferences.

    Note:
    The cached statements are not available when the browser cache is cleared or when you log in from a different browser or a different computer.
    The Script Debugger can pause any server-side script that runs in an interactive transaction such as business rules, script includes, script actions, or UI actions that require a response to proceed. If the GlideSystem method isInteractive() returns True when running the script in context, then the Script Debugger can pause it.
    Note:
    Some script objects, such as script includes, can be called from multiple contexts. For example:
    • when a business rule runs a script include on a form submit that is an interactive transaction waiting on the form data to change before continuing.
    • when a scheduled job runs the same script include that is a non-interactive background transaction that can also run other scripts simultaneously.

    To debug client-side scripts, you can use browser-based developers tools.

    A debugger transaction remains open as long as the user session is valid. If a user logs out or their session times out, the system closes the debugger transaction.

    To view debug logs, see Display debugging logs.

    Note:
    When the Script Debugger is enabled, code is executed in interpreted mode. If parts of the script are set to run in strict mode, the debugger is not able to find the correct objects and the debugger fails. The Script Debugger must run on scripts outside of strict mode.