Now Assist for Code
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Summary of Now Assist for Code
ServiceNow® Now Assist for Code is a generative AI tool designed to enhance coding efficiency by providing code suggestions on the ServiceNow AI Platform. It aims to accelerate coding tasks and improve productivity for developers. Note that some features may not be available in certain regions or specific environments, such as FedRAMP and Australia IRAP-Protected data centers.
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Key Features
- Generates code suggestions to assist in scripting tasks.
- May have regional availability restrictions; check for updates in future releases.
- Utilizes AI and machine learning, with a caveat on accuracy and appropriateness of outputs.
Key Outcomes
By using Now Assist for Code, ServiceNow customers can expect improved coding efficiency. However, it is crucial to conduct thorough testing and validation of AI-generated outputs to ensure they meet the specific needs of your use case, especially in critical areas like healthcare or finance. Customers also have the option to manage data collection practices related to the use of this application.
ServiceNow® Now Assist for Code is a generative AI-powered tool that assists you by providing code suggestions. It accelerates the coding tasks and boosts productivity when scripting on the ServiceNow AI Platform.
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AI limitations
This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not always produce accurate, complete, or appropriate information. Furthermore, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by ServiceNow’s AI Acceptable Use Policy, which may be updated by ServiceNow.
Data processing
This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our CORE Compliance Portal.
Data collection
ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. In addition, this application will collect information about scripts (and associated script records) in which Now Assist for code generation is called. Customers can opt out of future data collection at any time, as described in the Now Assist Opt-Out page.
For more information, see the Now Assist documentation.