ConnectActionResponse - Global
The ConnectActionResponse API provides a method to create a glide record.
The ConnectActionResponse methods are accessed through a global object (response) that is available only in Connect action scripts.
ConnectActionResponse - newRecord(String table, Object values, String view)
Create a GlideRecord in the specified table with the specified values.
Opens a form in the UI based upon the table, which replaces the Table and Document fields in the Live Group Profile record for the associated conversation.
| Name | Type | Description |
|---|---|---|
| table | String | Name of the table where the record is to be added. |
| values | Object | An object of name value pairs where the names are field names in the table and the values are the field values. |
| view | String | The form view to load. This parameter is optional. |
| Type | Description |
|---|---|
| void |
response.newRecord("incident", {
short_description: conversation.document.short_description || "",
caller_id: conversation.document.opened_by
});