The ODBC driver can be configured to route its HTTP SOAP requests via an HTTP proxy
server.
Before you begin
You must have administrator-level access for the Windows computer on which you
want to configure ODBC to use proxy servers.
About this task
Setting up a proxy server gives you the option to control
access to the ServiceNow instance
from the proxy server, and potentially allows a network configuration that can monitor
usage statistics. However, because the proxy server intercepts the ODBC driver's
requests to your ServiceNow
instance, it will degrade the performance of the driver.
Note:
This feature
is recommended for use with ODBC driver builds dated 7/15/2011 or later.
To
enable the use of proxy servers, the custom properties for proxy server settings
must be defined first for the data source. After that, these properties can be
overridden by specific ODBC DSNs.
Procedure
In Windows, navigate to Start > Programs > ServiceNow ODBC > Management Console.
Expand the Console Root tree to: ServiceNow ODBC
Manager\Manager\<installation location>\Services\ServiceNow_ODBC\Data
Source Settings\ServiceNow\IP Parameters.
Double-click the DataSourceIpCustomProperties attribute.
Figure 1. ODBC proxy
Set the following custom properties to configure the ODBC proxy server.
Table 1. Configure ODBC to use proxy servers
Property name
Description
Example
proxy_host
The proxy server host name or IP address.
proxy.company.com
proxy_port
The proxy server port number.
8080
proxy_user_name
The proxy server user name or id, used in an
authenticating proxy configuration.
odbc_user
proxy_user_password
The proxy server user password, used with the proxy_name
value in an authenticating proxy configuration.