Static WSDL script include example

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  • Updated March 12, 2026
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    Summary of Static WSDL Script Include Example

    This content provides an example of theFakeStockValuescript include in ServiceNow, demonstrating how to implement static WSDL behavior for SOAP web services. It highlights key functions to process XML requests and generate appropriate responses.

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    Key Features

    • initialize function: Converts the XML request string into an XML Document object for easier manipulation.
    • process function: Identifies the function call in the SOAP request and directs it to the appropriate handling method.
    • fakeOutTradePriceRequest function: Fetches the username of the authenticated user and returns a message about the requested stock quote, which can be expanded for additional functionality.
    • generateSoapFault function: Constructs a SOAP fault response for error handling when unsupported API calls are made.

    Key Outcomes

    By implementing the FakeStockValue script include, ServiceNow customers can effectively handle SOAP requests, respond with relevant information, and manage errors gracefully. This setup is essential for integrating SOAP web services with ServiceNow applications, ensuring smooth communication and user experience.

    This example demonstrates the FakeStockValue script include that implements much of the static WSDL behavior.

    var FakeStockValue = Class.create();
     
    FakeStockValue.prototype = {
      initialize : function(requestXML) {
        //Use some backend XML utilities...you could use string tools if you wish
        this.xmlutil = Packages.com.glide.util.XMLUtil;
        //converting the string to an XML Document
        this.fSoapDoc = new XMLDocument(requestXML);
      },
     
      process : function() {
        var soapBody = this.fSoapDoc.getNode("/Envelope/Body");
        //Our WSDL was formatted to have the only first child element be the function
        var funcNode = this.xmlutil.getFirstChildElement(soapBody);
        var nodeName = this.xmlutil.getNodeNameNS(funcNode);
     
        //If the function for this SOAP request is TradePriceRequest, perform the necessary actions
        if (nodeName == "TradePriceRequest") {
          return this.fakeOutTradePriceRequest(funcNode);
        }
     
        //Couldn't find any supported functions in this SOAP request
        return this.generateSoapFault("un-supported API call: " + nodeName);
      },
     
      fakeOutTradePriceRequest : function (funcNode) {
        //Create the beginnings of our XML response
        var r = new XMLDocument("<GetLastTradePriceOutput xmlns='https://www.service-now.com/vws/FakeStockValue'/>");
     
        //Do the necessary actions here...we're going to get the USER ID of the user
        //used to make this SOAP call.  Then we will return the 
        //stock symbol they were asking about
        var usersysid = gs.getUserID();
        var now_GR = new GlideRecord("sys_user");
        gr.get(usersysid);
        var username = gr.user_name;
        var quoteSymbol = this.xmlutil.getText(funcNode);
        //Create a "message" element to store our response message
        r.createElement("message", username + ", You were looking for a quote on "+quoteSymbol);
        return r.getDocumentElement();
      },
     
     
      generateSoapFault : function (str) {
         var f = "<SOAP-ENV:Fault>" +
                   "<faultcode xsi:type='xsd:string'>SOAP-ENV:FakeStockValue</faultcode>" +
                   "<faultstring xsi:type='xsd:string'>" + str + 
                   "</faultstring>" +
                 "</SOAP-ENV:Fault>"
         var s = new XMLDocument(f);
         return s.getDocumentElement();
      }
    }
    

    initialize function

    The initialize function takes the XML request string and converts it to an XML Document object that you can navigate and manipulate using libraries. Alternatively, you can leave the XML request as a string and navigate it using regular expressions.

    process function

    The process function is called by the scripted web service. This function grabs the first child element in the XML after the body element. The WSDL uses this child element to determine which function to use. In this WSDL there is only one possible function but most WSDLs provide many functions. If more functions were available, there would be more "if" statements that tested the first child element for the various function names.

    fakeOutTradePriceRequest function

    The fakeOutTradePriceRequest function is the implementation of the only available function in the WSDL. This function looks up the user that the SOAP request authenticated as and retrieves the user_name then returns it to the SOAP client. The fakeOutTradePriceRequest function could be expanded to perform useful activities, such as looking up a stock symbol and returning the last traded price.

    generateSoapFault function

    The generateSoapFault function returns a SOAP error that can be called if there are problems.