Install SQL API plugin on your ServiceNow instance

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Installing the SQL API on your instance enables secure, read-only access to your instance data from external applications. You can integrate your data with external tools and analytics platforms to enhance your reporting and data analysis capabilities.

    Before you begin

    You must have an appropriate RaptorDB Pro entitlement to install the SQL API plugin.

    Role required: admin

    About this task

    Install the SQL API plugin to enable the ODBC and JDBC drivers to connect to your ServiceNow instance.

    Procedure

    1. Navigate to All > Application Manager.
    2. Search for SQL API and select the SQL API tile.
    3. Select Install.
      UI screen for installing SQL API on your ServiceNow instance
    4. Review the installation details and do one of the following:
      • To install the ODBC and JDBC driver plugins immediately, select Install now.
      • To schedule the installation later, do the following:
        1. Select Install later.
        2. Set the Start date and Start time.
        3. Select Schedule.
      UI screen to install immediately or schedule for later
    5. Verify the plugin installation by selecting View details.

    Result

    The SQL API plugin is installed on your ServiceNow instance. You can proceed to Configure SQL API plugin on your ServiceNow instance and create service accounts, set up access control lists, and define IP filter criteria.