SOAP strategies Release version: Australia Updated March 12, 2026 1 minute to readRetrieve the information that you need and make your integration more efficient. Use filters to limit the number of resultsOne way to make your web service calls fit within the 250 record limit is to think about the design of your integrating application.Use a local data store to pull data fromIf a large amount of data needs to be queried often, and the data does not need to be real-time, perform a sync of the ServiceNow table that you're interested in with your integrating application's data store.Use Java/C#/PHP code to fetch the XML data using basic authenticationIf a local data store is not an option, another way to get the data is to call the CSV/XML processor directly and then parse the results.
SOAP strategies Release version: Australia Updated March 12, 2026 1 minute to readRetrieve the information that you need and make your integration more efficient. Use filters to limit the number of resultsOne way to make your web service calls fit within the 250 record limit is to think about the design of your integrating application.Use a local data store to pull data fromIf a large amount of data needs to be queried often, and the data does not need to be real-time, perform a sync of the ServiceNow table that you're interested in with your integrating application's data store.Use Java/C#/PHP code to fetch the XML data using basic authenticationIf a local data store is not an option, another way to get the data is to call the CSV/XML processor directly and then parse the results.