Configure the Discovery Console for OT

  • Release version: Australia
  • Updated March 24, 2026
  • 2 minutes to read
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    Summary of Configure the Discovery Console for OT

    This guide provides a concise walkthrough for ServiceNow customers to install and configure the Discovery Console for OT. The Discovery Console for OT enables the discovery and management of operational technology assets within your environment. The installation requires specific prerequisites and follows a defined workflow to ensure a successful setup.

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    Installation Workflow

    • Prepare the Virtual Machine (VM): Use any type 1 or 2 hypervisor such as VMware, Hyper-V, Azure, AWS, Google Cloud, or Proxmox. Install a supported Linux distribution (Red Hat/Rocky 8.x/9.x, Debian 12, Ubuntu 22.04/24.04) on the VM.
    • Hardware Requirements: Recommended specifications include 16 GB RAM, 100 GB hard disk, and 2 CPUs.
    • Internet Access: Required initially for the non-containerized installation to download dependent third-party packages like MongoDB and RabbitMQ. After the initial installation, internet access is no longer necessary.
    • Download Installation Packages: From the Service Graph Connector for ServiceNow OT Discovery Guided Setup page, download the Discovery Console for OT, Discovery Sensor for OT, and OT Discovery Collector packages. For closed networks, containerized packages are available.
    • Install the Discovery Console for OT: Transfer the Console installer package to the VM, extract the ConsoleInstaller zip, and run the installation script (./console-init.sh) which verifies required components.

    Post-Installation Configuration

    • Access the Web Console: Open a browser and navigate to https://<Console VM IP>:8443.
    • User Registration: Register your initial user by providing a username, email, and password. Save the password securely to avoid lockout.
    • EULA Agreement: Accept the End User License Agreement to proceed.
    • Interactive Configuration Wizard: Upon first login, optionally use the wizard to upload your Console license and complete initial setup steps.

    Next Steps

    • Log onto the Discovery Console for OT following installation.
    • Review detailed requirements including licensing information.
    • Complete Linux OS installation and certificate generation as part of environment preparation.

    This section is an overview of the steps for installing the Discovery Console for OT.

    Workflow

    In your instance, navigate to the Service Graph Connector for ServiceNow OT Discovery Guided Setup page and select Get Started. In the top section, select the Download & Deploy OT Discovery link. The Download & Deploy OT Discovery page opens. Select Configure and the Downloads page opens. Download the OT component packages.

    Review the steps in the installation process listed in the Installation Workflow table.

    Table 1. Discovery Console for OT Installation Workflow
    Task Description
    Install virtual machine You can use any type 1 or type 2 hypervisor. For example:
    • VMware
    • Hyper-V
    • Azure
    • AWS
    • Google Cloud
    • Proxmox
    Install Linux distribution on the VM. Install Linux or install a compatible Linux distribution such as:
    • Red Hat/Rocky 8.x and 9.x
    • Debian 12
    • Ubuntu 22.04 and 24.04
    Hardware requirements
    • RAM: 16 GB (Recommended)
    • Hard Disk drive: 100 GB
    • CPUs: 2
    Connection Confirm that you have access to the ServiceNow instance.
    Installation packages As previously stated, from the Downloads page, download the Discovery Console for OT, Discovery Sensor for OT, and the OT Discovery Collector packages.
    Install the Discovery Console for OT Install the Discovery Console for OT before you install the Discovery Sensor for OT.
    Move the package into the VM Move the Console installer package into the VM.
    Extract the installer From the Console package, extract the ConsoleInstaller zip file.
    Run the installation script Execute ./console-init.sh. This script confirms all the required components are installed.
    Note:
    If you're using the traditional console package (that is, non-containerized package) you need access to internet to download dependent third-party packages such as MongoDB and RabbitMQ.
    Accessing the web console

    To access the web console UI, open the browser and navigate to https://<IP address of the console VM>:8443.
    Register initial user Before you can log in to the Console for the first time, you must register as a user. In the log in window:
    1. Enter your username and an email.
    2. Create your own password or generate a random password.
    3. Copy and save this password.
    4. Enter the password.
    5. Select the check box, I acknowledge I saved my password.
    6. Select Enter.
    Note:
    Make sure to save the password, to avoid getting locked out of the system. See for more instruction.
    EULA Agreement Next, the EULA appears on the screen. Accept the EULA by checking the box next to Agree.
    Note:
    Once installation is complete, and you log onto the Console, you may choose to use the interactive configuration wizard. Included with many beginning steps, the wizard guides you to upload your Console license. For more on the wizard, see .

    What to do next

    To complete installation and configuration of the Discovery Console for OT, continue with the following steps.

    1. See Log onto the Discovery Console for OT for initially logging onto the Console.
    2. Review the Requirements for Discovery Console for OT installation sections. The requirement section includes information about the Console license.
    3. Install a Linux operating system.
    4. Install the Discovery Console for OT.
    5. Generate a certificate.