Configure the Discovery Console for OT

  • Release version: Australia
  • Updated March 24, 2026
  • 3 minutes to read
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    Summary of Configure the Discovery Console for OT

    This guidance outlines the essential steps to install and configure the Discovery Console for OT within your ServiceNow environment, specifically for the Australia release version. The Discovery Console for OT enables operational technology discovery and management through a dedicated console, sensor, and collector components.

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    Installation Workflow

    Installation requires a virtual machine (VM) running a compatible Linux distribution such as Red Hat/Rocky 8.x or 9.x, Debian 12, or Ubuntu 22.04/24.04. Recommended hardware specifications include 16 GB RAM, 100 GB hard disk, and 2 CPUs. You can use any type 1 or type 2 hypervisor including VMware, Hyper-V, Azure, AWS, Google Cloud, or Proxmox.

    Key steps include:

    • Access the Service Graph Connector for ServiceNow OT Discovery Guided Setup page and download the OT component packages: Discovery Console for OT, Discovery Sensor for OT, and OT Discovery Collector.
    • For closed network (air-gapped) environments, containerized packages are available for installation without internet access.
    • Install the Discovery Console for OT first, then the Discovery Sensor for OT, followed by the OT Discovery Collector.
    • Move the installer package to the VM, extract it, and run the installation script (./console-init.sh), which verifies required components. Internet access is required during installation of the non-containerized version to download dependencies like MongoDB and RabbitMQ.

    Post-Installation Steps

    • Access the web console UI through the browser at https://<IP address of the console VM>:8443.
    • Register the initial user by providing a username, email, and creating or generating a password. It is critical to save this password to avoid being locked out.
    • Accept the End User License Agreement (EULA) to proceed.
    • Generate a new certificate for the Console to secure communications.

    Additional Notes

    • The required dependency version has been updated from .NET 8 to .NET 10.
    • The installation process includes an interactive configuration wizard that helps upload your Console license and guides through initial setup.
    • Internet connectivity is necessary only during the initial installation of third-party packages for the non-containerized setup; it is not needed afterward.

    This section is an overview of the steps for installing the Discovery Console for OT.

    Note:
    During the installation of the non-containerized version of Discovery Console for OT, you must have access the internet to download and install dependent third-party packages such as MongoDB and RabbitMQ. The Console installation automatically installs these packages as long as there's an internet connection. After installation of the third-party packages, the internet connection is unnecessary.

    Workflow

    In your instance, navigate to the Service Graph Connector for ServiceNow OT Discovery Guided Setup page and select Get Started. In the top section, select the Download & Deploy OT Discovery link. The Download & Deploy OT Discovery page opens. Select Configure and the Downloads page opens. Download the OT component packages.
    Note:
    The required dependency version has been changed to .NET 10 from .NET 8

    Review the steps in the installation process listed in the Installation Workflow table.

    Table 1. Discovery Console for OT Installation Workflow
    Task Description
    Install virtual machine You can use any type 1 or type 2 hypervisor. For example:
    • VMware
    • Hyper-V
    • Azure
    • AWS
    • Google Cloud
    • Proxmox
    Install Linux distribution on the VM. Install Linux or install a compatible Linux distribution such as:
    • Red Hat/Rocky 8.x and 9.x
    • Debian 12
    • Ubuntu 22.04 and 24.04
    Hardware requirements
    • RAM: 16 GB (Recommended)
    • Hard Disk drive: 100 GB
    • CPUs: 2
    Connection Confirm that you have access to the ServiceNow instance.
    Installation packages As previously stated, from the Downloads page, download the Discovery Console for OT, Discovery Sensor for OT, and the OT Discovery Collector packages.
    Containerized packages For closed network systems, you can download and install containerized packages for the Console and the Collector. Select the Collector package that is compatible to your machine's OS. For how to install the containerized packages, seeAir-gapped networks and OT Discovery installation.
    Begin the install for the Discovery Console for OT Install the Discovery Console for OT before you install the Discovery Sensor for OT. Install the OT Discovery Collector last.
    Move the package into the VM Move the Console installer package into the VM.
    Extract the installer From the Console package, extract the ConsoleInstaller .ZIP file.
    Run the installation script Execute ./console-init.sh. This script confirms all the required components are installed.
    Note:
    If you're using the traditional console package (that is, non-containerized package) you need access to internet to download dependent third-party packages such as MongoDB and RabbitMQ.
    Accessing the web console

    To access the web console UI, open the browser and navigate to https://<IP address of the console VM>:8443.
    Register initial user Before you can log in to the Console for the first time, you must register as a user. In the log in window:
    1. Enter your username and an email.
    2. Create your own password or generate a random password.
    3. Copy and save this password.
    4. Enter the password.
    5. Select the check box, I acknowledge I saved my password.
    6. Select Enter.
    Note:
    Make sure to save the password, to avoid getting locked out of the system. See Log on to the Discovery Console for OT for more instruction.
    EULA Agreement Next, the EULA appears on the screen. Accept the EULA by checking the box next to Agree.
    Generate a new certificate After the Console is installed, generate a new Console certificate. See Generate a certificate.
    Note:
    Once installation is complete, and you log in to the Console, you may choose to use the interactive configuration wizard. Included with many beginning steps, the wizard guides you to upload your Console license. For more on the wizard, see Use the Discovery Console for OT interactive configuration wizard.