Decision table is not reading the entire string when I use 'contains' in the condition

Hi everyone,I am using Decision table in a flow designer to set the assignment group and subcategory based on the mailbox address. The mailbox has multiple addresses and hence I am using the 'contains' when I am building the condition in the decision...

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Avoid attachments less than 10kb to get attached to incidents received via reply email to servicenow

Hello Everyone,When servicenow receives emails as reply we have a inbound email action it by default oob attaches the attachments to the target incident/record .Now we wanted to avoid less than 10kb files to get attached to the target record.for imag...

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Need help with CMDB cleanup options

Hi ,We are planning to Cleanup some unwanted CMDB CIs . Is there a way we can Hide or deactivate them before deleting them later.Thank youUttam Sai S

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Assign to me button on incident sow form

i want to edit and put some conditions to the assign to me button present in incident sow form view.I could not find where this button is present.i tried to find this button in the declarative form actions but could not where is this present?@Ankur B...

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Question about Catalog Item

We want to conduct an analysis of the click-through rate (CTR) of each catalog item on the portal. Is there any good approach?

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Dynamic filter on Project Time Category on Time Sheet portal

I have a requirement where the project time category must be dynamically filtered based on the category of the time card. I have used a reference qualifier on the project time category field to have it working on the classic view. How do I make it wo...

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Cannot not find dashboard component in UI builder to add in Service Operations Workspacelanding page

Hi @Everyone, I have one point about landing page component that is needed for helpIn OOTB PAR SNC landing page, and Dashboard page, we see dashboard component that references the dashboard list created from Platform Analytics is put in the page. We ...

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Dynamic filter on Project Time Category on Time Sheet portal

I have a requirement where the project time category must be dynamically filtered based on the category of the time card. I have used a reference qualifier on the project time category field to have it working on the classic view. How do I make it wo...

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Dynamic filter on Project Time Category on Time Sheet portal

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How to disable menu options on platform analytics dashboard

Is it possible to disable the options from platform analytics dashboard, I would like to disable delete, share and duplicate options from below 

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F5 source code stolen. Are you ready with the F5 device scan inventory ?

ServiceNow Discovery offers organizations powerful capabilities to fully inventory and manage F5 Big-IP devices, enabling rapid identification of devices, associated vulnerabilities, and mitigating risk exposure crucial given recent incidents of sour...

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Default URL of KB Article to Permalink URL in Service Portal

Hi, I work on a custom application and we use a custom service portal. The portal has lots of widgets and buttons int it and end users are using it currently.  When we click on KB Category Tree and select one article and click on it then it opens wit...

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Checking for Hard-Coded TLS Certificate References – KB2481958

Hi everyone,As per KB2481958 regarding the upcoming TLS certificate changes, I’m looking to confirm whether any existing scripts or configurations within our instance might contain hard-coded references to the affected certificates.Has anyone found a...

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