Products

Featured SPM Delta Deck for Australia Release - March & June Store

SPM Australia Release - 2026 March, May & June Please check out the Delta Decks attached to this post for release overview 2026 June Release The 2026 June release brings AI deeper into everyday project and portfolio work — automatically generatin...

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Featured What's New in Enterprise Architecture: Australia and Q2 2026

The Q2 Australia release brings three major Enterprise Architecture features, and they share one goal: take the manual assembly out of your day. Answering a landscape question, bringing an outside process map into the model, and knowing where AI r...

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Featured Delta Deck: Enterprise Architecture June 2026 Australia Release

Enterprise Architecture June 2026 - Australia Release Please check out the Delta Deck attached to this post for the release overview Value Evolution - June 2026 Australia/June 2026 Store Release Please review ServiceNow's Australia/ June 2026 r...

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Featured Important Update on Legacy Reporting and Analytics with Australia Release

Important Update on Legacy Reporting and Analytics with Australia Release - Update June 2026 Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to the Australia release and its impact on...

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Australia
Dashboard
Migration
Performance Analytics
Platform Analytics
platform analytics migration
Upgrades

Featured See the latest Risk demos for the Q2 26 store release

Curious to learn what's new in ServiceNow Risk capabilities for Q2 26? Every release, we post a list of demos of the latest risk and compliance features in our portfolio. Come back as we add more demos as we approach our Q2 release day on June 11. ...

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Business Continuity Management (BCM)
Governance Risk and Compliance
integrated risk management
Integrated Risk Management (IRM)
IRM

NEED A JOB AS SERVICENOW ADMINISTRATOR/ BUSINESS ANALYST

Hello Everyone, I am a ServiceNow Developer/ Administrator/ Business analyst with 5 years of experience in ITSM, CSM, Flow Designer, Integrations , Service Portal, and Service Catalog. also with 4 years experience in DEVOPS Engineer. I hold a CSA ce...

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Welcome to ServiceNow Simulator Stuck on Terminated (0 instances remaining)

"Hi, I am currently stuck on Task 4 of the 'Micro-Certification - Welcome to ServiceNow (Zurich)' course. My simulator instance status is showing as 'Terminated' with 0 instances remaining.I have tried unenrolling and re-enrolling in the course multi...

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NowAssist Creator Error

HiWe have an issue with Now Assist Creator. When a user opens a code editor and uses Now Assist to generate code, the popup opens correctly and accepts the prompt, but code generation fails with an "Internal error. Please try again." message.Any help...

Question

How to rename the Summarize the Record button?

Hi All,How can I rename the Summarize a record button in Now assist panel? Thanks in advance

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Separate Catalog Item for developer teams of Azure hosted applications

Hello All, There is a requirement in our organization to build a separate Catalog Item for the Usage of Developer teams working on 'Application hosted on Azure'. However, we don have a separate form for the 'Application Access Request' for access to...

Question

how to create instance for learning

i am new here. can anyone tell me how I can create instance for learning. when i try to create new instance the notification appear " unable to create instance right now" or your are add to the waiting list. Can anyone help me.

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Resolved! Unable to assign control attestations in AI Risk and Compliance workspace

We’re currently testing the AI system registration process using AI Control Center.We ran into an issue when trying to assign control attestations — they don’t seem to show up at all.From what we understand, when opening an AI system (either from the...

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Policy and Compliance Management

Configuring Indicator List View Columns for All Users in Platform Analytics

Hello, I need to configure the list view (add a few columns and remove some existing ones) for all users in the Platform Analytics workspace for indicators. However, I couldn’t find where this configuration can be done. I checked the UI Builder but d...

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Zurich

SAM Pro _M365 : How to load unit costs for M365 entitlements that were imported using MLS file

Hi SAM Experts & Rangers, We have implemented SAM pro with M365 direct integration and entitlements imported using MLS file , we are seeing usage and entitlement but no unit costs or True up costs in the dashboards . Are we missing any data imports...

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Error while Importing MLS for Software Asset management.

We are getting below error while Importing MLS into SAM Transaction Data tab not found. Please upload a MLS document with 'Transaction Data' tab. I have inspected the file and it seems to be fine and has a Transaction Data Table with actual data,has ...

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Entitlements
SAM Pro

Microsoft MLS Billing report upload into SAMPro

Hello,I have successfully uploaded the Microsoft MLS Billing report into SAMPro and do love the outcome. I did notice that cost per unit was not written to the ServiceNow entitlement records. Have I done something wrong? The cost is critical in ou...

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Need help in building this as im learning

I am working on a ServiceNow Employee Onboarding use case using Service Catalog + Flow Designer.Can someone please help me with this requirement. Atttahced is the requirement im trying to do from my end .

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Building a ServiceNow Governance App End-to-End with Claude: Dev-Time Tooling and Runtime AI

Building a ServiceNow Governance App End-to-End with Claude: Dev-Time Tooling and Runtime AITwo different Claude integrations went into this project — Claude Code as the agentic development accelerator that built the app, and the Claude API as the ru...

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Resolved! How to use portal theme "Portal Next Experience Theme"

Hello, Everyone. I am unable to select the OOTB Polaris theme below in either the global or scoped applications.Do you know how I can apply this 'theme' to the global portal? regards.

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ServiceNow CIS-DF (Data Foundations) Exam Study Guide

Hey ServiceNow Community! I'm thrilled to share that I recently passed the ServiceNow CIS – Data Foundations (CIS-DF) certification on my first attempt, answering 71 out of 75 questions correctly. Having worked deeply on CMDB and CSDM projects, I kno...

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