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A few months ago, we shared some exciting news about our acquisition of Bravium's applications. Since then, we've been hearing a ton of interest from our customers and partners about what's to come. Well, look no further! Here's a preview of what t...
How To Strategically Incorporate AI and Automation Into Your Company Author: Teresa Purdy Throughout my career, Iâve focused on building and leading effective teams and I firmly believe all leadership starts with empathy and understanding your pe...
Come join us for a new series of live events focused on ServiceNow's in-platform Process Mining solution(formerly known as Process Optimization). Every month product experts will demonstrate concepts, provide best practice guidance, discuss upcomin...
Predictive analytics is transforming the way organizations operate. By leveraging data-driven insights, businesses can forecast trends, identify risks early, automate decisions, and optimize operations. These capabilities enable teams to move from re...
ServiceNow Unified Security Exposure Management (USEM) is the next evolution of Vulnerability Response. On Nov 19, 2025, we hosted a webinar, âUnleash the future of Vulnerability Management with USEMâ. We welcome you to begin your journey to USEM...
Hello everyone, In a few ServiceNow instances, when we open the Company field data, no records are visibleâeven though data actually exists. When I check the core_company table, the record count is displayed, but the records themselves do not appea...
Is two-way synchronization between two catalog variables technically supported inside Service Portal.I have two catalog variables inside a variable set:euid (text)associate_name_common (reference to sys_user)Both fields need to stay synchronized:When...
Is two-way synchronization between two catalog variables technically supported inside Service Portal.I have two catalog variables inside a variable set:euid (text)associate_name_common (reference to sys_user)Both fields need to stay synchronized:When...
Exploring CWM I was wondering if there was any official documentation on use cases of when it is appropriate to create a story vs create a cwmtask when creating work items in CWM.
I want to remove the search bar from portal home page. When I remove it also deletes the banner. How can i just remove the search bar?
Hello Team,I have an excel sheet of group record data.I want to create one one individual ola record for each group .My group data is as followsNameTypeLine / Vendor ManagerDescriptionGroup emailVendorsFITincident, request, problem, changeAcerFIT sup...
Hi All,We have a custom workspace, now whenever a user who has custom role(x) ,should redirect directly to this workspace.How we can achieve this. Thanks in Advance
How can I move a flow between instances without an update set. Is there a way to export to xml and then import in another instance?
In a workflow, action inputs, fields is there a way to note the assignment group in a filter, column without having to open every workflow? If not here, where else can we view this information on. I an see this a list view for Assignment Rules but no...
Hello Community, I was looking something similar to this post https://www.servicenow.com/community/platform-analytics-articles/scheduling-a-report-for-dynamic-recipients-based-on-the-table/ta-p/2303202 but for a new Scheduled export of a data visuali...
I wanted to decrease the font size for the data in simple list in platform analytics dashboards,Is there a option to custom the font size and font style in dashboards or data visualisation?
Dear Community, One of our customers would like to make use of the "Yearly cost" field in the software entitlements (alm_license) table, to be able to track entitlements cost in an annual basis. It looks like this requires special scripting in order ...
We purchase Microsoft Core Infrastructure Services Suite Datacenter licenses and Microsoft Windows Server Standard standalone licenses. Our license usage is not functioning properly for these two products. All the usage is being applied to either t...
Hi, I have been tasked with creating a business rule that will close associated catalog tasks when the parent RITM has been closed via an API Integration.I was wondering if anyone had ideas around the best way forward, whether there is something sim...
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