How to find the source of incident if correlation Id and Display is blank

Kishor O
Tera Sage

How to find the source of incident if correlation Id and Display is blank

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Kishor O 

 

What is exact use case?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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There is an incident created in the instance with caller Defender but I am not able to find from which source the incident was created (inbound action, integration ) etc.