Incident is not attached in problem related list record

[MK21]

Hi All , 

when i was creating problem record, i am trying to add the incident in the related list , after selected the incident it was not attached under the related list ,how to get it this?

[Namrata Ghorpad]

Hi @MK21 ,

Please refer the below links.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0824036 

https://www.servicenow.com/community/itsm-forum/problem-record-related-list-incidents-doesn-t-allow-... 

Please mark my answer as correct and helpful if it resolves your issue.

Regards,

Namrata 

[MK21]

i saw the article but not able to understand if you have any ide please provide screenshot