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12-29-2022 07:00 AM
Morning!
I am looking for information on how to update the sys_pop default ffew for the incident table list view.
It looks like from default it is presenting all fields on the form.
Can this be altered from the CXS view? Does a new sys_pop view need created somewhere?
Any guidance would be greatly appriciated.
Thanks!
Solved! Go to Solution.
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01-12-2023 08:01 AM
Please create a new view with name "sys_popup" and set the field as you want to see on popup.
this will work.
Thanks and Regards,
Saurabh Gupta
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12-30-2022 06:57 AM
Hi,
Clear your browser cache and do login and logout.
Thanks and Regards,
Saurabh Gupta
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12-30-2022 07:00 AM
Hi,
Can you please give me a screenshot of your instance record with related list
https://yourinstance.service-now.com/sys_ui_section.do?sys_id=7825c0aa53a823004247ddeeff7b1227
Thanks and Regards,
Saurabh Gupta
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12-30-2022 07:40 AM
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01-03-2023 05:13 AM
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01-12-2023 04:26 AM