Cascade creation of multiple changes on submit of single change

[VennilaP]

Hi All,

We have a requirement from the customer to create multiple changes automatically on submission of a single change.

For example,

 When a server decommission change is submitted , it has to trigger creation of changes for multiple groups. I am not sure of the approach that needs to be used here. Any insights will be helpful.

Thanks,

Vennila

[Dr Atul G- LNG]

Hi @VennilaP 

Creating multiple changes is not a good way. create 1 change and create multiple task and assigned to team who are responsible to work in that server decommission activity. 

[VennilaP]

Hi AG,

We did suggest the same to the customer but they are not convinced to do that.

Thanks,

Vennila

[Dr Atul G- LNG]

Hi @VennilaP 

We need to put facts for this

- Easy to track 

- One record for whole activity

- Change will go once in CAB

-Accountability lies with 1 group 

- Less chances for conflict

- Every team know when to start working

You are best in your SN domain, you need to tell client what is good and what is bad. 

[VennilaP]

Thanks AG!! 

Will talk with the customer and explain the pros and cons.