Flow designer email body

Shoheb Shaikh
Kilo Contributor

Hello Experts,

I am trying to bring variables value to email body using flow designer. Below is the thing that I have designed. Email is getting triggered but the variables value are not getting populated on the email body.

find_real_file.png

 

find_real_file.png

How to achieve this?

Regards,

Shoheb

11 REPLIES 11

ServiceNow Use6
Tera Guru

Hi,

Maybe add 'Get variables' option ahead of this step.

Regards

Suman P.

Allen Andreas
Administrator
Administrator

Hi,

Have you included a get catalog variables activity in your flow as one of the first things after the trigger?

If so, then you can use the variable pills there.

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Yes Allen, Catalog variables activity is added and using the values, I dragged and dropped the variables in the HTML body but still no luck.

find_real_file.png

Hi,

Can you share an example of the notification result?

Is it showing nothing or not showing what you expect to see? Is "some value" still there?

Please mark reply as Helpful, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!