Flow designer to find specific word in a cvs file coming from inbound mail

[Praveena KKS]

Greetings,

I need a small help in finding solution for below 

A flow designer to perform below operations: 

1. Read .cvs file from an inbound mail

2. Find specific keyword from the file in a particular column say Data analysis

3. Gather all the occurrences of that keyword and create an incident with it.

I achieved point 1 but unable to call script include from flow designer.

Please help me with Script include to read .cvs file and find key word and its occurrences and return it to flow designer

[Abbas_5]

Hello @Praveena KKS,

Please refer to the below link:
https://www.servicenow.com/community/itsm-forum/flow-designer-inbound-email-how-to-extract-content-f...

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

[Praveena KKS]

Hi Abbas.

Thanks for the reply.

I'm looking for a way to read contents in an excel sheet which is taken from inbound mail.

I'm able to retrieve attachment from email but I'm unable to parse that document to script include 

and in that script include read this excel sheet for specific word