Only published knowledge article should be visible in slush bucket in knowledge tab in related list.

Rashneet Gill · ‎12-07-2023

Only published knowledge article should be visible in slush bucket in knowledge tab in related list in incident form. Currently knowledge articles in every state is visible there.

Dr Atul G- LNG · ‎12-07-2023

Hi @Rashneet Gill

I tried multiple docs/ articles but seems it is not a straight forward

https://servicenowguru.com/system-ui/customizing-slushbucket/

https://www.servicenow.com/community/developer-forum/add-filter-to-a-slushbucket-list/m-p/1810670

https://www.servicenow.com/community/developer-forum/slush-bucket-selection/m-p/2521133

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Kavita_Bhojane · ‎12-07-2023

@Rashneet Gill

In the related list apply the filter as Workflow 'is' Published and click on set as default.

Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.

Kavita Bhojane