'Actions on selected rows' not working after refresh in My Approvals page.

[Aditya Sinha]

Hi everyone!

In client's environment, the client is able to select and  Approve/Reject multiple items pending for their approval in the My Approvals page using Action on selected rows tab when the page loads for the first time. However, after the page gets refreshed (presumably when the client selects/rejects multiple items using the mentioned method), the option of  Action on selected rows does not appear where it earlier used to be. 

[Mark Manders]

In the second selection (after the apparent reload), is the selection still made? And if so, are they only selecting their own approvals? 
Is it only after rejecting the first selection? Can it be that a rejection reason had to be given? 

You also say 'presumably'. Does that mean that you didn't see it happen and you were just told it did?

[Aditya Sinha]

Hi @Mark Manders 

I have been told it is happening that way since it is in the client's prod environment. 

After the reload, the selections made the first time are not still made (if I am interpreting your query correctly), the client is selecting his own approvals only. If one is rejecting or approving their own approvals first time,post the Action on Selected Rows option is not visible when one selects one or more options (not sure if that option was there when the page was reloaded but nothing was selected)