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04-04-2024 07:29 AM

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04-05-2024 04:23 AM
Yes and I already replied multiple times on that. Is it that you don't know where to find the conversational interfaces settings? and the branding record?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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04-04-2024 09:51 AM
Can you share a screenshot?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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04-04-2024 11:51 PM
i want t edit the marked option

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04-05-2024 04:23 AM
Yes and I already replied multiple times on that. Is it that you don't know where to find the conversational interfaces settings? and the branding record?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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04-05-2024 04:26 AM
yes, i don't know where to find the conversational interfaces settings and the branding record.
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10-20-2024 11:50 PM
To Edit and Disable Menu Items in Branding
Step 1: Go to the All Navigator, and search for Brandings. Open the [sys_cs_branding_setup] table.
Step 2: Find and open the branding record that suits your requirement.
Step 3: Ensure that you are in the correct application scope. Scroll to the bottom of the record to see the Menu Items section.
Step 4: To disable a menu item, simply set the Visible field to False.
Step 5: To edit the menu item, click on the Preview and then hit the Open Record button.
Step 6: Make the required changes to the Menu Item values as per your needs.