ITIL user is unable to preview the record by using "i" icon on Assigned to field of Hardware table

Rakesh11
Tera Contributor

‎02-08-2024 08:11 AM

ITIL user is unable to preview the record by using "i" icon on Assigned to field of Hardware table

Rakesh11_0-1707408623417.png

 

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Sandeep Rajput
Tera Patron
Tera Patron

‎02-08-2024 08:21 AM

@Rakesh11 Rakesh check if there is any ACL which is preventing the access to sys_user table for the ITIL user.

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Anurag Tripathi
Mega Patron
Mega Patron

‎02-08-2024 08:22 AM - edited ‎02-08-2024 08:22 AM

Is this happing with some users or all?

Also is it happening with any user selected in assigned to field or this particular user?

 

Any recent changes on ACLS on User table?

 

-Anurag
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