Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Reopen Incident with Incident Standard Ticket Actions

Jan_hofer
Tera Contributor

 

How can I enable all users to reopen incidents in the Employee Center using the Incident Standard Ticket Actions widget ?

 

It currently only works for individual users

 

 

1 REPLY 1

Abbas_5
Tera Sage
Tera Sage

Hello @Jan_hofer ,
Please refer to the below link:
https://www.servicenow.com/community/developer-articles/create-reopen-incident-widget-which-requires...

 

If it is helpful, mark it as a thumbs-up and accept the correct solution.

Thanks & Regards,
Abbas