Reopen Incident with Incident Standard Ticket Actions

Jan_hofer
Tera Contributor

 

How can I enable all users to reopen incidents in the Employee Center using the Incident Standard Ticket Actions widget ?

 

It currently only works for individual users

 

 

1 REPLY 1

Abbas_5
Tera Sage
Tera Sage

Hello @Jan_hofer ,
Please refer to the below link:
https://www.servicenow.com/community/developer-articles/create-reopen-incident-widget-which-requires...

 

If it is helpful, mark it as a thumbs-up and accept the correct solution.

Thanks & Regards,
Abbas