Set up the Craft spoke

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Integrate the ServiceNow instance and Craft spoke by using the basic authentication to authenticate ServiceNow requests.

    Before you begin

    • Request an Integration Hub subscription.
    • Activate the Craft spoke.
    • Role required: admin.

    Configure a connection for Craft spoke

    Add and configure a Craft spoke connection to authenticate ServiceNow requests.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Process Automation > Workflow Studio..
    2. Click the Integrations tab.
    3. Under Connections, toggle and enable the Outbound connections.
    4. Locate the alias for sn_craft_spoke and click View Details.
      • To configure the default connection and credential alias record that is shipped along with the Azure DevOps Boards spoke, click View Details.Craft spoke connection template details
      • To manage more than one Azure DevOps Boards spoke connection records, you should create a new child alias record by clicking Add Connection. For more information about using multiple connections, see Supporting multiple connections.

      If you are configuring the spoke for the first time, click Configure. Otherwise, click Edit.

      Craft spoke connection template configuration for the first time
    5. On the Configure Connection form, fill in the fields.
      Field Description
      Connection name Name to uniquely identify the connection record. For example, Craft connection.
      Connection URL URL of the Craft instance. For example, enter the URL in this format: https:://api.craft.co/
      API Key API key from your Craft account.
      Craft spoke connection template configuration form
    6. Click Configure Connection.

    Result

    The spoke connection is configured and ready to be used.