SCCM Usage Metering Spoke

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of SCCM Usage Metering Spoke

    The SCCM Usage Metering Spoke enables ServiceNow customers to manage and retrieve software usage data from a Microsoft System Center Configuration Management (SCCM) Usage Metering server. This integration allows you to obtain detailed information about software usage and the last time specific software was used, facilitating better software asset management and compliance tracking.

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    Key Features

    • Actions to Retrieve Software Usage Data: The spoke provides two main actions:
      • Get Software Last Used Data: Retrieves the last usage timestamp for specified software from the SCCM server.
      • Get Software Usage Data: Fetches detailed usage metering data for the specified software.
    • Integration Hub Subscription Required: Using this spoke requires an Integration Hub subscription.
    • Connection and Credential Management: Uses aliases to manage connection and credential information, simplifying administration across multiple environments without needing to update individual action configurations.
    • MID Server Support: Actions run via REST calls that can be executed on either a ServiceNow instance or a MID Server, allowing flexible deployment and secure communication with the SCCM server.

    Requirements and Compatibility

    • Designed primarily for Microsoft SCCM version 1602 but may work with later versions.
    • Requires Microsoft System Center Configuration Management Usage Metering Server 2012 R2 with software metering enabled and properly configured metering rules for the monitored software.
    • Requires Microsoft SQL Server 2014.
    • Supports a maximum payload size of 10 MB per JDBC step when retrieving data from the SCCM server.

    Practical Use and Configuration

    • Set up connection and credential aliases to efficiently manage authentication and connectivity.
    • Configure MID Server selection attributes if running actions through a MID Server to ensure proper routing and execution.
    • No built-in flows or subflows are included, so actions must be invoked within your custom workflows or automation processes.

    Benefits for ServiceNow Customers

    By integrating SCCM usage metering data into ServiceNow, customers can automate software usage tracking, enhance software compliance reporting, and optimize software license management. This spoke streamlines data retrieval from SCCM, reducing manual efforts and improving data accuracy across IT asset management initiatives.

    Manage the process of fetching software usage data from a Microsoft System Center Configuration Management (SCCM) Usage Metering server. Get data about software usage metering and when the software was last used using this spoke.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Spoke version

    SCCM Usage Metering spoke v1.0.2 is the latest version.

    Supported versions

    This spoke was built for Microsoft SCCM version 1602, but may be compatible with later versions.

    Spoke Requirements

    • Microsoft System Center Configuration Management Usage Metering Server version 2012 R2 with software metering enabled. For more information about software metering, see Software metering in Configuration Manager
      Note:
      Ensure that metering rules are configured in SCCM for the required software.
    • Microsoft SQL Server 2014

    Spoke flows and subflows

    This spoke has no flows and subflows.

    Spoke actions

    The SCCM Usage Metering spoke provides actions to retrieve software usage data from a Microsoft System Center Configuration Management Usage Metering server. Available actions include:

    Table 1. Spoke actions
    Action Description
    Get Software Last Used Data Retrieves the last usage data of the required software from the Microsoft SCCM server.
    Get Software Usage Data Retrieves usage metering of the required software from the Microsoft SCCM server.
    Note:

    The spoke actions support a maximum payload of 10 MB from the SCCM server for the JDBC step.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection. For more information, see Connections and Credentials.

    For information about setting up the spoke, see Set up the SCCM Usage Metering spoke.

    MID Server requirements

    These actions use REST calls, which can run on an instance or MID Server. Use the connection record that is associated with the Microsoft SCCM Usage Metering alias to configure where actions run as well as to set MID Server selection attributes. For more information, see MID server.

    To set up the MID Server for this spoke, see Set up MID Server for a spoke.