Set up ServiceNow instance for Aha!

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Set up your ServiceNow instance to add the Aha! Client ID and Client Secret keys.

    Before you begin

    • Request an Integration Hub subscription.
    • Activate the Aha! spoke.
    • ServiceNow Role required: admin

    Procedure

    1. Log in to your ServiceNow instance.
    2. Navigate to Connection & Credentials > Connection & Credentials Aliases.
      Connection & Credentials Aliases page appears and shows the list of apps.
    3. Locate and open the Connection & Credentials record for Aha!.
    4. Click the Create New Connection & Credential related link.
    5. On the Create Connection and add Credential form, fill in the details.
      Table 1. Create Connection and add Credential form
      Fields Descriptions
      Connection Name Name of the integration profile.
      Connection URL Connection URL for Aha!.
      OAuth Client ID OAuth2 key that you received while creating an OAuth2 authentication from the Aha! site.
      OAuth Client Secret OAuth Client Secret key that you received while creating an OAuth2 authentication from the Aha! site.
      OAuth Redirect URL ServiceNow redirect URL.
    6. Click Configure and get OAuth Token and then click Authorize.