Integration Hub

Automate integration tasks using ServiceNow components for ServiceNow® Workflow Studio, or develop custom integrations. A separate subscription is required.

Watch this video for an overview of Integration Hub.

Get started

ExploreLearn about Integration Hub concepts and features	ConfigureActivate plugins and review usage details	BuildBuild integrations with spokes and solutions or create your own custom integrations
ManageManage connections and credentials in Integration Hub	ImportImport and stream data with Integration Hub - Import and Stream Connect	ReferenceGet details about Integration Hub and domain separation

Troubleshoot and get help

• Ask or answer questions in the ServiceNow AI Platform community forum
• Search the Known Error Portal for known error articles
• Learn how to build apps on the developer site.
• Contact Customer Service and Support

Important:

• Not all model providers are available for customers with in-country SKUs, and some Now Assist products/features are currently unavailable for in-country customers. For more information, see the KB1584492 article in the Now Support Knowledge Base. Be sure to check for model provider availability updates in future releases.
• Some Now Assist products/features are currently unavailable for customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, self-hosted customers, or in other restricted environments. For more information, see the KB0743854 article in the Now Support Knowledge Base. Be sure to check for availability updates in future releases.
• Some Now Assist products/features are currently available only for customers in some regions. Be sure to check for availability updates in future releases.
• Some AI products and skills are not available in Regulated Markets. For more information, see KB2593939: Regulated Markets AI Products/Skills Not Available. Be sure to check for availability updates in future releases.

• Exploring Integration Hub
  ServiceNow® Integration Hub enables you to build reusable integrations with third-party systems and call them from anywhere in the ServiceNow AI Platform. For example, you can request Integration Hub to call external systems using integration APIs from the Action Designer Script step, run the Script step on the ServiceNow® MID Server, and activate protocol steps like REST, SOAP, and PowerShell.
• Configuring Integration Hub
  Review and select an Integration Hub subscription package. Activate Integration Hub plugins and review usage and transaction details.
• Building integrations in Integration Hub
  Create integrations with Integration Hub.
• Importing and streaming data in Integration Hub
  Import data with Integration Hub - Import or stream data from your Apache Kafka environment with Stream Connect.
• Integration Hub reference
  Reference topics provide additional information about Integration Hub and domain separation.