Workday configuration for change job event report

Create report to retrieve change job event data based on the provided time duration.

Before you begin

Role required: User with access to report creation and the Business Process Transactions data source.

• Create all calculated fields for this report before developing the report, so that while creating report all fields are available.
• While creating the report, ensure that the report name, report field names or column heading override for the respective field (if given in report document) is same as it is in report document.

  Report field label should be same as in report doc. Else, the developed action will fail.

• While creating filter ensure to add parenthesis on filter.
• All reports must be owned by the ISU user which will be used for accessing these actions on the ServiceNow platform.
• In the Advanced section, Enable as webservice option should be selected.

Create all calculated fields so that these fields can be used while developing report.

1. Cal field 1: Create Aggregate Related Instances type calculated field named CF_Comment_By_Employee_ID.

   

2. Create Aggregate Related Instances type calculated field named CF_Comment_by_worker and use CF_Comment_By_Employee_ID in source field.

   

Procedure

1. Access the Create Custom Report task.
2. Provide the report name such as, RPT_Change_job_event_report.
3. Select report type as Advanced.
4. Clear the Optimized for performance option.
5. Select Data Source as Business Process Transactions.
6. Do not select the Temporary report option and click OK.
   
7. Select the report business object and report fields.
   
8. In Group Column Heading section, select all business object as below.
   Group Column Heading for each business object will be blank.

   

9. In Filter section, select the value as given below.
   Ensure to add parenthesis.
10. In Prompts section, select the Populate Undefined Prompt Defaults option.
    
11. Select the value of prompts as given below under Prompt default section.

    Make sure the Label For Prompt XML Alias of all prompt fields must be same.

    

12. In Advanced section, select Enable as webservice option and click OK.
13. Click on three dots icon and navigate to Web Services > View URLs option once report configuration is done.
    
14. Select Business Processes as Change Job, Transaction Status as In Progress, time range in Start Date and End Date parameter and click OK.
    Note:

    This step is one-time process required to get the WID of business process and transaction status. After the initial full load, transaction status ID is not needed as details of all events will be retrieved; In Progress as well as Completed.

    

15. In View URLs Web Service page, click the marked icon under the CSV section.

    A new browser tab is opened.

    

    The RaaS URL of the report is displayed in new browser tab and you can obtain these details from the link.

    

    • https://wd2-impl-services1.workday.com is the base URL of customer’s workday tenant.
    • Tenant_Name is the customer’s workday tenant.
    • Report_Owner_user_name represents user name of the report’s owner.
    • RPT_Change_Job_event_report is the report name.
    • Business_Processes%21WID=(32 character code) is the business process WID and Transaction_Status%21WID=(32 character code) is the Transaction WID.

    Note:

    After the initial full load, Transaction Status WID is not used as parameter as all in progress and completed transactions will be retrieved.

    Usecase	Business process	Workday ID
    Change job	Change job	c24592468ed147b2ac6d0de4d699a7da

    Workday ID of In Progress transaction status is e2d08afc53614c37b32b31270bb8bee3.