Set up the FRISS spoke

You can integrate a ServiceNow instance and FRISS account by using the API key and Tenant ID to authenticate ServiceNow requests.

Before you begin

• Request an Integration Hub subscription.
• Activate the FRISS spoke.
• Contact the FRISS support team and obtain the connection URL to connect to your FRISS account.
• Role required: admin.

Procedure

1. Create a credential record for the FRISS spoke in your ServiceNow instance:
   1. Navigate to Connections & Credentials > Credentials.
   2. Select New.
      The system displays the message What type of Credentials would you like to create?
   3. Select API Key Credentials.
      An empty API Key Credentials form is displayed.
   4. On the form, fill in the fields.

      Table 1. API Key Credentials form

      Field	Description
      Name	Name to identify the record. For example, enter FRISS Spoke Credential.
      Active	Option to actively use the credential record.
      API Key	FRISS token in this format: <Value of ID+key>.
      Applies to	Option that is not applicable to this spoke.
      Order	Order to apply this credential. For example, enter 100.

   5. Select Submit.
2. Create a connection record for the FRISS spoke in your ServiceNow instance:
   1. Navigate to Connections & Credentials > Connection & Credential Aliases.
   2. Open the FRISS record.
   3. From the Connections tab, select New.
      The system displays an empty HTTP(s) Connection form.
   4. On the form, fill in these fields.

      Table 2. HTTP(s) Connection form

      Field	Description
      Name	Name to identify the connection record. For example, enter FRISS.
      Credential	Credential record that you created for FRISS. For example, select FRISS Spoke Credential.
      Connection URL	Connection URL to connect to FRISS account.
      Attributes	Subsequent calls that you can authorize to the FRISS API. To authorize calls, use the following two parameters: tenant_id: An identifier of the tenant, as defined in the FRISS Identity. This identifier is provided to you by FRISS. api_version: The API version key that was retrieved from the FRISS Identity by the earlier request. Note: This API version key is short-lived, so each time it expires, you must generate a new one.

   5. Select Submit.