Configuring ServiceNow Otto for Automation Center

  • Release version: Zurich
  • Updated February 16, 2026
  • 1 minute to read

    • Configure ServiceNow Otto for Automation Center to use all the features.

    ServiceNow Otto for Automation Center plugin

    To work with generative AI capabilities, you need ServiceNow Otto for Automation Center plugin. You can install this plugin from the ServiceNow Store website.

    The ServiceNow Otto for Automation Center plugin helps you to:
    • Create an agent for your automation requests
    • Explore all automations in your instance
    • Automatically create automation requests from Task Mining Workspace
    • Automate Task Mining recording to desktop actions