Install Recommended Actions application

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Install the Recommended Actions application to use its capabilities.

    Before you begin

    Role required: admin

    Procedure

    1. Find the  ServiceNow Recommended Actions application in store.
      Available in store with name - Recommended Actions and Recommended Actions - Advanced. You must install Recommended Actions - Advanced to get ML capabilities.
    2. Optional: If demo data is available and you want to install it, select the Load demo data check box.
      Demo data are the sample records that describe application features for common use cases. Load the demo data when you first install the application on a development or test instance.
    3. Select Install.