Create a snapshot to share and save data in ERP Semantic Mining

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read

    • Export and import ERP Semantic Mining base data to save and share.

    Before you begin

    Role required: admin

    Important:
    Starting with the Zurich release, ERP Semantic Mining is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

    Procedure

    1. Navigate to All > ERP Foundation > ERP Semantic Mining.
    2. In the side panel, select the configuration icon .
    3. Select the Change system button.
    4. Select Export data.

      A check is performed automatically before exporting. For details about the process, see ERP Semantic Mining snapshot prerequisite check.

      If another export is in progress, an export unavailable message is displayed. Select OK and view the Snapshots tab to monitor the progress.

      1. On the pop-up window, review the message and select Export data.

        An automatic export is only performed before an import because an import overwrites the existing data. An export saves the data for a later import. An automatic export saves the data as a backup.

        In the Snapshots tab, the automatic export is Pending. Select the refresh icon to see the Status change to In progress and then Complete.

        For more execution details, open Workflow Studio, select Operations, and select Flows. The flow named Export snapshot calls the sub flow Check set Snapshot to in progress, and then calls the sub flow Create Snapshot. For more information about viewing flows in Workflow Studio, see Workflow Studio.

      2. When the export is finished, go to the Snapshots tab on the Configuration page and select the completed export.
      3. On the snapshot record, in Attachments, select the Download icon.
    5. In the side panel, select the configuration icon .
    6. Select the Change system button, and then select Import data.
      1. On the pop-up window, review the message and select the I understand and want to import option.
      2. Select + Add file.
      3. Navigate to your downloads folder, select the ERP mining export file, and select Open.

        The zip process is done using the ServiceNow Integration Hub Professional Pack Installer plugin. If the plugin isn't installed, the process uses the existing zip functionality on the MID Server.

      4. In the pop-up window, select Upload.

        Validation is done automatically, for example, determining if there's an incomplete import job or an export job in progress.

      5. When validation is complete, select Import data.
      6. Check the status on the Snapshots tab.
      7. When the import is complete, manually run AI/ML to obtain candidates out of the new imported data by selecting the Change system button and Run AI/ML analysis.

        AI/ML runs once a day automatically, but you can initiate the process manually at any time using the Run AI/ML analysis option. The manual and automatic process are the same and identify technical clusters, then candidate identification, and, lastly, model extensions.

        View the All tasks tab to check the status.