Guided tours in ERP Semantic Mining

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Learn about ERP Semantic Mining guided tours, including how to access and take them to build your knowledge of ERP Semantic Mining.

    Important:
    Starting with the Zurich release, ERP Semantic Mining is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

    What guided tours are

    Guided tours are part of the default ServiceNow platform. There are guided tours available to take and you can use the Guided Tours application to create custom tours yourself in your own instances.

    Tours contain interactive steps to help train and teach users. Some tours show various features in the user interface, such as an overview of a home page. Other tours help complete a task, such as configuring a connection or working with candidate details. For more information about what guided tours are and how to create them, see Exploring Guided Tours.

    How to access and use ERP Semantic Mining guided tours

    To start a tour, select the show help icon and then select a tour.

    You're led through a series of steps. Read the text for each step and perform the required action or select Next to continue the tour.

    To stop a tour at any time, select the X on any tour step.

    For more information, select the View detailed documentation link on any tour step.

    At the end of the guided tour, select Complete.

    ERP Semantic Mining guided tour locations

    Table 1. Guided tours in ERP Semantic Mining
    Guided tour name Start page Path to start page
    Exploring mining results and candidates ERP Semantic Mining home page Navigate to ERP Semantic Mining
    ERP Semantic Mining Candidates ERP Semantic Mining Candidates page Navigate to ERP Semantic Mining and select the candidates icon
    Configuring ERP Semantic Mining ERP Semantic Mining Configuration page Navigate to ERP Semantic Mining and select the configuration icon
    Export snapshot ERP Semantic Mining Configuration page Navigate to ERP Semantic Mining and select the configuration icon
    Import snapshot ERP Semantic Mining Configuration page Navigate to ERP Semantic Mining and select the Configuration icon