Zero Copy Connector for ERP remote table form field descriptions

  • Release version: Zurich
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Zero Copy Connector for ERP remote table form field descriptions

    The Remote table form in the Zero Copy Connector for ERP allows ServiceNow customers to create and edit remote tables that represent ERP data models. This functionality integrates ERP system data into the ServiceNow AI Platform, enabling streamlined data access and management without duplicating data unnecessarily.

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    Key Features

    • Name: Defines the remote table’s identifier on the ServiceNow AI Platform.
    • Application: Specifies the application scope, either global or per application.
    • ERP Module: Selects the business process module from the ERP system, such as sales orders or inventory. If the required module is not listed, ServiceNow Technical Support assistance is recommended.
    • ERP Model: Connects the remote table to a specific ERP data model which controls available fields. Changing the model requires unlocking steps and removes incompatible previously configured fields.
    • Attachment Setting: Determines whether the system uses cached ERP responses (Use attachment) or fetches live data (None). This impacts performance and data freshness.
    • ERP System: Links the remote table to a specific ERP instance, enabling data flow between the ERP model and the connected system.
    • Remote Table Link: Provides a direct link to the remote table on the AI Platform, allowing users to explore, query, and manage ERP data.
    • Page Size: Configures the amount of data retrieved per call (default 1000). Larger sizes may affect MID Server memory usage.
    • Short and Long Descriptions: Fields for brief and extended information about the remote table to aid documentation and clarity.
    • Requires Queryable Field: Indicates if data can be retrieved locally without querying the ERP source. Useful for small tables where data is cached locally.

    Practical Benefits

    ServiceNow customers leveraging the Zero Copy Connector for ERP can efficiently integrate ERP data into their ServiceNow environment without full data replication. The form fields allow precise configuration of how and what ERP data is accessed, optimizing performance and usability. The attachment setting controls whether data is cached or fetched live, balancing speed and accuracy according to business needs. Linking the remote table to the ERP system and model ensures data consistency and integrity while providing easy access for querying and management via the AI Platform interface.

    The Remote table form in Zero Copy Connector for ERP enables you to create and edit remote tables in the ERP (Enterprise Resource Planning) model.

    For process details, see View and edit ERP remote table details with Zero Copy Connector for ERP.

    Table 1. Remote table details
    Field Description
    Name Name of the remote table on the ServiceNow AI Platform.
    Application Application scope: global or per application.
    ERP module

    ERP module in the system of record, for example, sales orders or inventory. Select a module from the list. If the module you need isn't listed, contact ServiceNow Technical Support.

    ERP modules represent a distinct set of features and functionalities tailored to address business processes or activities.
    ERP model ERP model connected to the remote table. The ERP model controls the available fields on the remote table.
    Note:
    Changing the ERP model removes any previously configured table fields that aren't available on the new model.

    To change the model for an ERP remote table, you must select the Unlock ERP model field button and then select the Unlock model change button on the confirmation dialog.
    Attachment setting

    The remote table attachment is the cached response from the ERP system.

    If this field is set to Use attachment, Zero Copy Connector for ERP doesn't call the ERP system when someone fetches data from the remote table.

    If this field is set to None, Zero Copy Connector for ERP does call the ERP system.
    ERP system ERP system that the remote table is linked to.

    The connected system represents the ERP instance that is linked to the model, enabling data flow and interaction between the model and the connected ERP system. For more information, see Create an ERP system in Zero Copy Connector for ERP.
    Remote table link Name of and link to the remote table on the ServiceNow AI Platform.

    Selecting the remote table link opens a new browser tab, where you can explore, query, and manage the remote table.
    Page size Amount of data to read from the ERP system at a time. The default is 1000. Increasing the size may impact MID Server memory space.
    Short description Brief description of the remote table.
    Long text A longer description or information about the remote table.
    Requires queryable field Indicates whether you can retrieve data from the remote table without querying the source table.

    Smaller tables, such as a currency table, can have data stored locally and thus don't require a query to retrieve fields.
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