Create a connection and credential alias for the Lucidchart Diagramming spoke

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Create a connection and credential record for the Lucidchart application. The Lucidchart connection and credential alias uses these credentials to authorize actions.

    Before you begin

    • Request an Integration Hub subscription.
    • Activate the Lucidchart spoke.
    • Register your application using Lucid API console and record the client ID and client secret. For more information, see Create OAuth 2.0 Client in Lucidchart.
    • Role required: ServiceNow admin

    Procedure

    1. Navigate to All > Connections & Credentials > Connection & Credential Aliases.
    2. Open the Lucidchart record.
    3. Under Related Links section, click Create New Connection & Credential.
    4. On the pop-up window, fill in the fields.
      Table 1. Create Connection and Credential pop-up window
      Field Description
      Connection Name Name of the connection. This field is automatically set to Lucid Spoke Connection.
      Connection URL The URL used for connecting to Lucid APIs. This field is automatically set to https://api.lucid.co.
      OAuth Entity Name Name of the OAuth entity profile. This field is automatically set to Lucid Credentials.
      OAuth Client ID Client ID generated when you created the OAuth client application in the Lucid API Console.
      OAuth Client Secret Client Secret generated when you created the OAuth client application in the Lucid API Console.
      OAuth Authorization URL Lucid authorization URL. This field is automatically set to https://lucid.app/oauth2/authorizeUser.
      OAuth Token URL Lucid token URL. This field is automatically set to https://api.lucid.co/oauth2/token.
      OAuth Redirect URL The redirect URL. This field is an auto-generated value. You must copy this URL and paste in the Lucid OAuth Client for the integration. The format of the URL is https://<your-instance>.service-now.com/oauth_redirect.do.
    5. Click Create and Get OAuth Token.

    Result

    An Application Registry, Connection Record, and Credential record is created in the ServiceNow instance.