Set up the Continuous Integration and Continuous Delivery (CICD) spoke

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Use basic authentication to authenticate CICD REST API calls on a ServiceNow instance.

    Before you begin

    • Request an Integration Hub subscription.
    • Activate the Continuous Integration and Continuous Delivery (CICD) spoke.
    • Role required: admin or sn_cicd.sys_ci_automation.

    Create Credential records for the Continuous Integration and Continuous Delivery (CICD) spoke

    Create Credential records to the ServiceNow instance. The Continuous Integration and Continuous Delivery (CICD) spoke connection and credential alias uses these credentials to authorize actions.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Connections & Credentials > Credentials.
    2. Click New.
      The system displays the message What type of Credentials would you like to create?.
    3. Select Basic Auth Credentials.
      A blank Basic Auth Credentials form displays.
    4. Enter these values.
      Field Value required
      Name Enter any name to uniquely identify the record. For example, enter CICD Credentials.
      User name The ServiceNow instance user name that authorizes and runs spoke actions and flows. This user must have either the admin or sn_cicd.sys_ci_automation roles.
      Password The password for the ServiceNow instance user.
      Active Enable
      Order Select the order to apply this credential. For example, enter 100.
    5. Click Submit.

    Create Connection records for the Continuous Integration and Continuous Delivery (CICD) spoke

    Create Connection records to your ServiceNow instance. The Continuous Integration and Continuous Delivery (CICD) spoke connection and credential alias uses these connections to perform actions on your ServiceNow instance.

    Before you begin

    Role required: admin.

    Procedure

    1. Navigate to All > Connections & Credentials > Connection & Credential Aliases.
    2. Open for the record for CICD.
    3. From the Connections tab, click New.
      The system displays a blank HTTP or HTTPS Connection form.
    4. Enter these values.
      Field Value required
      Name Enter any name to uniquely identify the connection record. For example, enter CICD Connection.
      Credential Select the Credential record you created for CICD. For example, select CICD Credentials.
      Connection URL The URL of the ServiceNow instance on which the spoke runs actions and flows.
    5. Click Submit.