MID Server PowerShell files
Summarize
Summary of MID Server PowerShell files
PowerShell functions for ServiceNow MID Server are organized in script files (.ps1) and PowerShell Script module files (.psm1). These functions enable automation and orchestration activities across various ServiceNow activity packs such as Active Directory, Exchange, and SCCM. The primary script,PSScript.ps1, handles credential testing, password encryption, and execution of scripts defined in orchestration workflows or MID Server script files.
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PowerShell Credential Handling
PSScript.ps1 uses the credential.psm1 module to verify access to remote hosts by testing Windows credentials stored in the MID Server’s credential table. The script supports credential types specific to target systems, including:
- WMI (default if no type specified)
- Active Directory (AD)
- Exchange
- SCCM
Based on the credential type passed (via the credType parameter), the MID Server runs the corresponding test function to authenticate against the target host. If credential tests fail, the MID Server attempts to execute commands using its own service account.
The credential selection follows this logic:
- If the target host is the MID Server itself, the service account is used directly.
- If the target host is remote, all stored credentials are tested first.
- On failure of all credentials, the service account is used as a fallback.
Exit Codes and Diagnostics
PSScript.ps1 returns specific exit codes logged in the MID Server logs to indicate success or failure of script execution, aiding troubleshooting:
- 0: Script ran successfully
- 1: Test passed but script failed to execute
- 2: Syntax error in script parameters
- 3: All credential tests failed
- 4: Test passed but runtime error occurred
The DiagnosticsUtil.psm1 module provides utilities to enhance PowerShell debugging within orchestration activities by logging debug messages, function parameter values, and obfuscating sensitive data such as passwords, helping maintain security during troubleshooting.
Activity Pack Modules
Each ServiceNow orchestration activity pack includes its own PowerShell module files that contain relevant functions for that domain:
- ActiveDirectory.psm1 – Functions for Active Directory activities
- Exchange.psm1 – Functions for Exchange activities
- SCCM.psm1 – Functions for SCCM activities
Key Benefits for ServiceNow Customers
- Streamlined management of credential testing and validation across multiple target systems via standardized PowerShell modules.
- Built-in fallback to MID Server service account ensures continuity if stored credentials fail.
- Diagnostic utilities enable efficient debugging and secure handling of sensitive information in automation workflows.
- Modular design supports easy customization and extension within specific orchestration activity packs.
PowerShell functions are stored in script files (*.ps1) that use a PowerShell Script module (*.psm1) file name extension.
- Active Directory
- Exchange
- SCCM
- PowerShell
PSScript.ps1
This script performs a few tasks, such as credential testing, password encryption, and the execution of scripts configured in the Orchestration Activity Designer or in MID Script Files. However, this document focuses on how PSScript.ps1 uses the credential.psm1 module for testing access to remote hosts.
PowerShell credTypes
The PowerShell credential types:
| Type | Description |
|---|---|
| WMI | testCredentialWMI |
| Exchange | testCredentilExchange |
| AD | testCredentilAD |
| SCCM | testCredentilSCCM |
If no credential type is passed to the PSScrip.ps1 script, the MID Server defaults to the WMI test function to test access to the target host. If there is a credential type used, the MID Server runs the corresponding test function for that credential type.
Exit codes
These exit codes are returned from the PSScript.ps1 script and logged in the MID Server log file.
| Type | Test function |
|---|---|
| 0 | PowerShell command/script ran successfully. |
| 1 | Test finished successfully, but the command/script failed to execute. |
| 2 | Incorrect syntax passed to script. |
| 3 | All credentials including MID Server service account failed to execute the command/script. |
| 4 | Passed test and executed the activity, but an error was returned. Example user cannot be found. |
DiagnosticsUtil.psm1
| Utility | Description |
|---|---|
| SNCLog-DebugInfo | Log a debug message for a PowerShell script or PowerShell Orchestration
activity. Examples:
|
| SNCLog-ParameterInfo | Log a function parameter value. For "function getHostName{ param(
[String] $target )", the first value to the PowerShell hashtable is a
string to indicate which function executes, and the values for each of the
function parameters. Examples:
|
| SNCObfuscate-Value | Use this utility to encrypt values for security purposes. The function
displays "$variableName":***, where *** is the obfuscated value.
Example: SNCObfuscate-Value $password
Note: The debug message
reads: "$password : ***". |
Credentials.psm1
| Function | Description |
|---|---|
| testCredentialWMI | Tests the given user and password on the target host using the Get-WMI object. |
| testCredentilAD | Tests the given user and password on the target host using the built-in DirectoryEntry object. |
| testCredentialExchange | Tests the given user and password to create a session on an Exchange host. This test uses the built-in PowerShell remoting feature on a remote host. WinRM is configured on Exchange servers by default. |
| testCredentialSCCM | Tests the given user and password to create a session on an SCCM server. This test uses the built-in PowerShell remoting feature on a remote host. This test requires WinRM to be configured. |
| testNoCredentialAccessWMI | Tests the given user and password on the target host, using the Get-WMI object. This test is used when no credType is used. |
This diagram illustrates the dependency of the credential selection behavior on the host being targeted by the PowerShell activity. If the target host is the IP address or host name of the MID Server, the MID Server bypasses all credentials in the Credentials table and uses the account of the MID Server service. If the target host is not the MID Server, then all Windows credentials are used first. If all credentials in the Credentials table are unsuccessful in running the PowerShell activity, then the MID Server uses the MID Server service account.
ActiveDirectory.psm1
This module file stores the functions used by the PowerShell scripts shipped with the Active Directory activity pack.
Exchange.psm1
This module file stores the functions used by the PowerShell scripts shipped with the Exchange activity pack.
SCCM.psm1
This module file stores the functions used by the PowerShell scripts shipped with the SCCM activity pack.