Configuring credentials in RPA Hub

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • In RPA Hub, you can create application credentials, robot credentials, and Time-based One-time Password (TOTP) authentications and link them to multiple bot processes through a credential group. Set up external credential vault to retrieve robot credentials, application credentials, or Time-based One-time Password (TOTP) seed.

    Under credential management, you can create the following:
    • Application credentials for unattended robots to log in to the application.
    • Robot credentials for the unattended robots to log in to the system.
    • Time-based One-time Password (TOTP) seeds for unattended robots to seamlessly authenticate against multi-factor authentication (MFA)-enabled applications.
    • Credential groups for mapping application credentials and robot credentials to one or more bot processes.
    • External credential vault for retrieving robot credentials, application credentials, or Time-based One-time Password (TOTP) seed from an external source instead of a ServiceNow credentials record.