Recording automations
Summarize
Summary of Recording automations
The Recording automations feature in the RPA Desktop Design Studio enables ServiceNow customers to capture actions performed on desktop or web applications and convert them into automation flows. This recording capability supports both attended and unattended automations, eliminating the need to manually build automations using connectors or components. It is designed to simplify automation creation, especially for low-code users.
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Key Features
- Element Highlighting: While recording, different application elements are highlighted to help differentiate element types and perform specific actions. Each element has a default action and additional sub-actions.
- Recorded Actions Pane: Captures and displays each recorded action with its element and type, organized by application screens.
- Automation Flow Generation: Saving a recording automatically generates an automation flow within the project and configures it as a global object. Users can further enhance the flow by adding components via the design surface.
- Screen Match Rules Configuration: Recorded screens and elements become global objects, allowing customization of screen match rules and element attributes through the Universal App Connector for precise automation behavior.
- Automatic Element Naming: Element names are auto-populated from the target application during recording. If unavailable, element types are used as default names.
- Rearranging Recorded Actions: Users can reorder recorded actions and screens within the Recorded actions pane, which updates the generated automation flow accordingly.
- Editing Recorded Actions: Recorded actions can be edited to change action types or element details without the need to re-record.
- Automatic Application Launch Component: The recorder adds a launch application component automatically to the generated automation flow.
Benefits for ServiceNow Customers
- Enables faster and easier creation of automations, especially for users with low-code skills.
- Reduces the complexity and effort compared to manually building automations using connectors or components.
- Supports improved accuracy and flexibility by allowing users to edit and reorder recorded actions.
Limitations
The recorder supports applications compatible with the Universal App Connector. Known issues and limitations are documented separately and should be reviewed to understand any constraints when using the recording feature.
Practical Use
ServiceNow customers can use the recorder in the RPA Desktop Design Studio to capture workflows from supported applications directly, generating automation flows that can be customized and enhanced. This approach streamlines automation project development and maintenance by leveraging visual recording and editing capabilities.
Capture your actions from your desktop or web applications and convert them into an automation flow by using the recorder option in the RPA Desktop Design Studio application. You can record attended and unattended automations by using this capability. When you record an automation, you don't have to create it manually by using connectors or components.
Highlighting an element
When you use the recorder, you can highlight the different elements in an application. These highlights enable you to differentiate the different type of elements. You can then perform the required action for each element. Each element has a default action and a list of sub-actions.
Recorded actions pane
The action that you perform on each element is captured in the Recorded actions pane. The recorded action in the Recorded actions pane displays the type of action and the element on which the action is performed. The recorded actions are also listed according to the application screens.
Automation flow generation
When a recording is saved, the RPA Desktop Design Studio application generates an automation flow as an activity to the automation project. The recording is also automatically configured as an object and listed under the Global Objects option in the Project Explorer pane. You can improve the generated automation flow from the Design surface by adding further components.
Configuring the screen match rules
The screens and elements of the recording are also configured as objects to Global Objects. You can configure the screen match rules and the element attributes based on your preference, by using the Universal App Connector. For more information on how to use the Universal App Connector, see Universal app connector.
Enhanced element interrogations
Populate element name
When you record an action in the application, the element name is automatically filled in the Recorded actions pane. The element name is captured from the target application. In the following example, while recording the SendKeys action, the element name "Location" is automatically filled, followed by "with text" and the keys or text value that is inputted by the user during the recording phase. If no default element name is available in the target application, the type of element is used as the name.
Rearrange recorded actions
When you save the recording, the automation is generated accordingly. The automation flow is generated based on the new sequence of actions in the Recorded actions pane.
Editing a recorded action
Launch application
On the design surface, the component to launch an application is now added automatically to the automation flow that is generated by the recorder.Benefits of creating automations with the recorder
- Low-code users can create automations more easily. Manually creating an automation with a connector or component is complicated.
- There's less time and effort needed to create an automation with the recorder.
Limitations
For information on the known issues and limitations for recording automations, see Known issues and limitations of RPA Desktop Design Studio for recording automations [KB1225708].