Retire an MFA authenticator in RPA Hub

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Retire a multi-factor authentication (MFA) authenticator in RPA Hub so that you can turn off the authentication. After you retire an MFA authenticator, it can’t be used again.

    Before you begin

    Familiarize yourself with multi-factor authentication (MFA) concepts. For more information, see Multi-factor authentication.

    Familiarize yourself with the TOTP authentication in RPA Hub. For more information, see TOTP authentication in RPA Hub.

    You must do this task in the classic environment.

    Create an MFA authenticator record. For more information, see Create an MFA authenticator in RPA Hub.

    Verify that the MFA authenticator record isn’t associated to a bot process whose life-cycle stage status is Build, Published, or Retired. If it's not associated to one of those statuses, dissociate it to retire the MFA authenticator.

    Role required: sn_rpa_fdn.rpa_release_manager or sn_rpa_fdn.rpa_admin

    Procedure

    1. Navigate to All > Robotic Process Automation > Administration > Authenticators.
    2. Open the MFA authenticator that you want to retire.
    3. In the form header, select Retire.
    4. In the Confirmation dialog box, select Retire.