By Evan Ramzipoor, Workflow contributor
In these uncertain times, it’s clearer than ever that companies must embrace innovation to survive – let alone thrive. But adopting new technologies and business models isn’t enough. It takes a cultural transformation that pairs the human and the digital to come out ahead.
To better understand how companies are responding faster to change and fostering a culture of innovation, ServiceNow and ThoughtLab surveyed 1,000 global C-level executives across manufacturing, telecom, healthcare, financial services, and the public sector.Survey respondents were evaluated on whether they provide a unified vision for innovation, create and meet benchmarks tied to concrete objectives, prioritize lateral over hierarchical decision-making, use agile development based on speed and iteration, and put customers at the center of their strategies.
These same respondents were then categorized as beginners, intermediates, and leaders along an innovation maturity curve.
The full report is available to download. Here are some highlights: