You can’t predict the unpredictable, but you can be better prepared to respond.
The Port of Montreal sees $80 billion of goods pass through its docks each year. As director of business intelligence and innovation for the port, Daniel Olivier has a ringside view of the global supply chain crisis.
Olivier spoke with Workflow about the roles of metrics in predicting disruptions and of digital technologies in solving those problems. The following interview has been edited for length and clarity.