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Assignment Group field is empty on Work Order Tasks in EAM

Hi everyone,I'm facing an issue in ServiceNow Enterprise Asset Management (EAM) where the Assignment Group field is appearing empty/blank on the Work Order Task form.I have checked the Work Order level, but the group is not auto-populating or availab...

  • Question

Now mobile theme

Hello everyone ,I am new to now mobile and i have created custom theme by theme builder  where i have kept primary and secondary colour same as RED colour , but after publishing it i see colour of navigation button is applied as pink automatically. H...

  • Question

Software Assett Workspace - Record Badge Count

Hello Community! I have a requirement to add a count to a tab on Software Entitlement in the Software Asset Workspace. "To keep consistency, a count should be added to the Contracts tab on Software Entitlements" I believe that I need a (#) next to th...

  • Question

List Visualization how to freeze column headers

One frustration I am running into is adding a list visualization onto a dashboard in the next experience. If the the list is longer that the container then when you scroll the list it scrolls the entire list instead of having a frozen header and foot...

  • Question

User Fields are not auto populating while creating catalog form

Dear ServiceNow Community friends, please help if you can I had below issue, if you can check and provide the solution. It is really great help & appreciate your response I am creating a catalog form & below is the requirementWhile filling the catalo...

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Resolved! Import Users, Groups and Group Memberships using Single Import Set

Hi Team,I have an Excel file with the following columns and approximately 300 rows:Owners (Users)Groups (Group Names)ActiveExample:Owners | GroupsUser 1 | SSO Group AUser 1 | SSO Group AUser 1 | SSO Group AUser 2 | SSO Group BUser 2 | SSO Group BUser...

  • Question

Conditional Logic for Incidents

Hello community members! This may sound like a very simple question but I am new to ServiceNow development. How would I set up conditional logic for Incidents? Specifically, if the short description contains "Incident INC-1 opened" then assign it to ...

  • Question

CMDB and SAM Pro implementation guide

Ok all you guru's I am working to determine how best to discover the installed software packages on Linux and AIX boxes. I have the CMDB pulling in data yet no groups, CI Class Mgr. Attributes but no rules or relationships. The Configuration Items ar...

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