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Featured Revolutionizing Security Integration: Introducing the LLM-Powered SIR Integration Builder 🚀

Transform Integration Building from Weeks to Hours!We're thrilled to announce a game-changing innovation that will revolutionize how security integrations are built: the LLM-Powered Security Incident Response (SIR) Integration Builder. This groundbre...

  • Article
  • Gen AI
  • Integrations
  • Now Assist for SecOps
  • Now Assist for SIR
  • SecOps
  • Security Incident Response

Featured Platform Analytics Migration Central

Introducing Platform Analytics Migration Central   Welcome to your one-stop destination for everything related to ServiceNow Platform Analytics migration.   Whether you're just starting your journey or refining your strategy, Platform Analytics Migra...

  • blog
  • Platform Analytics
  • Platform Analytics Experience
  • platform analytics migration
  • Platform Analytics Migration tool

Featured Preparing for your IRM Risk Management adoption

Note: This is a developing series, and we’ll continue to release new content over time. Bookmark this page to stay up to date and let us know in the comments what topics you’d like to see.   Welcome to the Speed Learning Series for IRM Risk Managemen...

  • Article

Featured Knowledge Management FAQ

    The ServiceNow® Knowledge Management (KM) application enables the sharing of information in knowledge bases.   Knowledge bases contain articles that provide users with information such as self-help, troubleshooting, and task resolution. You can ...

  • Article

Featured Zurich Release Deep Dive Blog – HRSD

Zurich Release Deep Dive – HRSD     This blog aims to be a deep dive blog on the features coming in HR Service Delivery space as of the July 2025 Store/Zurich Family Release. Some of the features may have dependency on a family release. This will be...

  • blog
  • Case and Knowledge Management
  • Enterprise Onboarding and Transitions
  • Human Resources Service Delivery

I am not able to install Domain separation Plugin

I am unable to install the Domain Separation plugin. I’m receiving the error shown below. Could someone please assist me with installing the plugin in my instance?   

  • Question

HIDE UI Action in Project Workspace.

Hi All,I’ve created a UI Action called “Move to Planning” on the pm_project table. However, I need this action to be hidden specifically when viewing the Planning tab in Project Workspace. I’ve tried implementing this through a client script but have...

  • Question

Printer Discovery schedule

"I’m discovering printer devices using discovery schedules, When the SNMP version is set to 'ALL', the discovery fails. However, when I set the SNMP version to V1/V2, the same discovery schedules completes successfully. Could you help me understand w...

  • Question

Midserver down after zurich upgrade to patch3

We recently upgraded our instance from Xanadu Patch 10 to Zurich Patch 3, following which our MID Server (ID: c872d00bdb225380299fe1d3ca9619d6) has been consistently failing. Upon attempting to restart, the server comes online briefly (for about a mi...

  • Question

Knowledge - search conditions?

Hi! When you enter multiple keywords in the search field under Knowledge - Homepage, how does it search for results? Does it look for matches in knowledge articles where every word in the search string appears? Or does it search per word in the resul...

  • Question

How to Edit Default filter on Incident Table? Zurich

I am unable to edit the default filter. See attached.  On the incident form i went to Configure->List Control....and added "Edit default filter".  Refreshed.....No edit default option appears.....I have searched for solution with no results. How do i...

  • Question

creating a basic portal

so im trying to practice on portals and i created a new portal. the thing is, im using the index page for service portal but then im unable to add my tagline and the rest under quick setup. Question is, is it because im using the index page and i can...

  • Question

Knowledge search over incident form is not working

Dear Team,On the incident form, next to short description we have knowledge search option basis the short description of that incident . But in my prod instance, that search is not working. When I am removing the short description from the search bar...

  • Question
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