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Featured Sneak Peek at USEM for Q4 2025 Release

ServiceNow Unified Security Exposure Management (USEM) is the next evolution of Vulnerability Response.    On Nov 19, 2025, we hosted a webinar, “Unleash the future of Vulnerability Management with USEM”.  We welcome you to begin your journey to USEM...

  • Article
  • Unified Security Exposure Management
  • USEM
  • VR
  • Vulnerability Response

Featured How do I Learn UI Builder? Fundamentals Now Learning Course FREE & Updated for Yokohama!

  Learning UI Builder: Yokohama Edition! Good news everyone! We have some awesome updates for you when it comes to getting started with UI Builder. We have released the Xanadu update for the Now Learning UI Builder Fundamentals course, and it's...

  • Article
  • Getting Started : Next Experience
  • UI Builder : Next Experience

Featured Platform Analytics Enablement Toolkit

  Platform Analytics: Performance Analytics & Reporting is now a unified experience within the platform, allowing a single entry point into analytics.   Maybe you are wondering, what is the Platform Analytics experience? Check out the short video be...

  • blog

Featured Resolved! Join the ITOM UX Research Panel – Help Shape the Future of ServiceNow!

We're inviting ITOM users to be a part of our UX Research Panel and help shape the future of ServiceNow's ITOM products. Your voice matters—and we want to hear it. As a panel member, you’ll have the opportunity to: Get early access to upcoming feat...

  • Question

ITSM Demo PPT

Hi , Can you please someone share the PPT for ITSM and its Capabilities along with Workshops as well if you have it.  Thank you !! 

  • Question

Resolved! Resource assignment is deleted after resource is assigned

Hello Community! At the moment a Resource Assignment is assigned to a Resource, it is deleted, and a new one is created within the same Resource Plan. I think this is expected to happen because on the resource plan form we can see the logs like this:...

  • Question
  • Demand Management
  • Resource Management
  • Service Portfolio Management

Generate Resolution Plan Agentic Workflow

  Generate Resolution Plan Agentic Workflow      Overview: The “Generate Resolution Plan Agentic Workflow” streamlines the process of creating resolution plans for support tasks by leveraging multiple AI agents. Powered by Now Assist, the workflo...

  • Article

code transfer

<table style="width: 100%; border-collapse: collapse; font-family: Arial, sans-serif; border: 1px solid rgb(136, 136, 140);"> <tbody> <!-- Table Title --> <tr> <td colspan="2" style="background-color: rgb(126, 128, 126); color: white;...

  • Question

setupMFA

HI,  am arjun new to servicenow while creation of PDI account for servicenow with new mail keep on asking setupMFA(multiple author authentication) for logging into acount  for everytime its bit complicated for me instead  of just user and password pa...

  • Question

Mini projects on Creation of groups, roles and Tables.

I am looking for sample applications to get more hands-on experience.I'm interested in starting some beginner-friendly projects that involves Creation of groups, Roles, User, and Tables.Are there any other ideas how to find a ServiceNow project to ha...

  • Question

Unable to view the data in database views

Hi All, We have created a database view on below tables and user have access all these table (both read and report_view access).sn_grc_issuesn_smart_asmt_scope_itemsn_smart_asmt_m2m_instance_scope_itemsn_smart_asmt_instancesn_smart_asmt_question_inst...

  • Question

Detect Orphaned Assignment Groups

How to detect and identify orphaned assignment groups  in Incident if the group is inactive and no groupmembers present in the group table 

  • Question

Product Models & CSDM

I've found the descriptions about Product Models (cmdb_model) quite confusing - since CSDM 5 there seems to be a much larger focus on this, but it's not quite clear if the intended purpose of the table is CI/Asset driven (Infrastructure components) o...

  • Question

Quick Start Guide for Resource Management

Resource Management in SPM  Please subscribe to this blog for up-to-date information on Resource Management Workspace   Latest Updates (August 2025) Check out the on-demand section on Community to review recent Resource Management Workspace ser...

  • Article
  • Resource Management
  • Strategic Portfolio Management
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